On the 08/10/2013 you installed a water softener in my bunglow, it was the new gold range. We have never seen so many soap suds! We now only need a little spot of soap to make lots of lather and when we have a bath or shower one feels so soft. We also only have to put a small dot of fairy liquid in the washing up its great. We are so pleased with our water softener and wish we had bought one years ago, thank you very much. r.carter (Berkshire)
16/12/2014: New water softener fitted November 2013. Engineer very efficient, helpful and courteous. I have noticed the difference in my tap water already. Less limescale on surfaces and appliances and the water feels softer. I would recommend EWT to any of my friends.
I am really impressed and happy with my water softener. After taking showers, there are no typical water marks and lines. Loving the purified drinking tap water too. Can't recommend EWT enough. From my first dealing with them, especially Dara, the friendliness, helpfulness and after service care is amazing. 10/10 !!!
Since having my EWT water softener installed I have noticed the water quality get much better, and the overall experience from my first call through to the installation was faultless. The main areas I notice the improvement is on my taps- I used to have a continuous stream of white limescale gathering around my taps and IÃ¢â‚¬â„¢m so glad that it has completely gone. I have noticed my kettle is no longer scaling up which I am also happy about.
14/5/14 I had the Gold Series water softener installed six months ago and can feel the difference. The water is softer on our hair and we have softer skin. No more cleaning shower screens & taps etc. It does exactly what EWT say it will do & we're really happy with it! Thank-you.
28/4/14 We found the engineer to be very professional, polite and tidy in his We had EWT Gold Series water softener installed on 26th February. In 8 weeks we can already notice the improvement in water quality. There is no lime scale forming around the sink & taps, glass shower screens and all other appliances. Even our hair and skin feels softer using less shampoo and shower gel. From the day I enquired about the product the office staff have been very informative and helpful.workmanship. Since our installation two of my friends and my son's place have had the EWT water softener installed. I would highly recommend using this company's water softener.
Very pleased with the water softener and the drinking water tap. You can really tell the difference with the drinking water, it's very clear and tastes much better. Only had the softener installed a few days ago but when bathing you can really feel the difference on your skin and hair with the softer water. Installation was quick and hassle free. Did have a problem with some water leaking from the unit when it self cleaned which was apparently something faulty on the softener but was quickly rectified.
We had our water softner system and filtered water system installed 5 weeks ago, and what a difference it has made. We noticed the difference almost instantly. No more scummy lime scale on our chrome fittings and tiles in the bathroom. Takes no time cleaning bathroom now. We're using less cleaning detergents, so we're already saving money. As for EWT engineer, he was very polite and professional. Nothing was too much trouble, and left with no mess for me to clean up. I only wish we'd changed our water years ago.I am one very satisfied customer.
We installed EWT machine 3 months ago, and got rid of water mark on shower screen / bath / taps ever since. I am sure there are other benefits of this fantastic machine, but for me, such one tick already made the whole efforts worthwhile.
EWT water softener fitted 18 Oct 2013. Installer was efficient clean and quick. We noticed a remarkable improvement after a few days in the softness of the water and would recommend this product without hesitation.
14/01/2014 It's been almost a year since we had our water softener installed. The installation was a straightforward process and the installers explained everything as they worked. The reduction in limescale was noticeable immediately and has just got better over time. No more scrubbing and scouring to clean the sink and shower, just a quick wipe and it's done. Descaling the kettle is not required any more and we have fitered drinking water on tap now. No more freshening tablets for the washing machine or dishwasher either and even the filters on the taps have pretty much cleaned themselves. It's the smartest purchase we've made ... just brilliant.
07/10/2013 It's been amazing since installation. The technician was good , he explained everything about it. Big difference in cleaning the bathroom as less grime, also my itchy dry skin is so much better with the softened water.
03/12/2013 I had the system fitted 4 weeks ago. Living in a very hard water area I had some doubts about the claims made. In 4 weeks I have seen a dramatic change in the water quality both in general use and drinking water. An example would be the kettle. We cleaned this every month for lime scale, but since fitting it is as clear and clean as it it were new. I use less water softener and have noticed a dramatic improvement in the laundry and washer. All in all a sound purchase which I can easily recommend to anyone.
I have know had the water sofner for just over 18 months and quite honestly think to myself why I didn't get one many years ago. It's absolutley fantastc, no scale on our new shower, bath/basin taps,kitchen sink, kettle etc. I would strongle reccomend it. The service that goes with it is just as good.
Had a water filter fitted in November really pleased with it water is so soft and my skin feels better.
The whole process was very smooth, with EWT clearly explaining how the Gold Series 606 water softener system worked and what would be suitable for us. Installation was very efficient and the engineer was first class. We are already starting to notice a difference
The water softener was installed last week, I am already noticing the difference it has made, my skin is softer as is my hair, the shower door is nearly limescale free, in another few days it will be completely clean. A visitor remarked on how soft the water was. A very good investment.
We have had our water softener for a little over 1 month and what an amazing difference this water softener has made to us. The shower screen is like new. We are now limescale free, and what a difference to my kettle. Love the free drinking water tap and filter you fitted. The installation was quick, with no mess and a very polite and helpful engineer completed the work in no time. I would not hesitate in recommending EWT to everyone. Your service is second to none. I now wonder why we waited so long to have this done, dont hesitate, if you live in a hard water area, get it done today and notice the different almost immediately. Thank you EWT, worth every penny.
18/03/2014: Within 24 hours of installation, we can already see the difference. The taps don't have water stains anymore, we are using a minute amount of shampoo and detergents, and skin and hair feel silky! The installer was delightful to work with and explained everything! We have already recommended EWT to our friends!
Terry & Maureen Hillier WORTHING We had EWT water softener fitted one month ago by a very pleasant and proficient engineer. nothing was too much trouble giving us a choice of locations to fit the unit. We live on down land chalk with really hard water with the ever lasting problem with lime scale. From the day it was fitted the shower is now like new, stainless sink and taps sparkling cannot recommend highly enough. The free filtered drinking water tap is better than bottled.
EWT installed a Water Softner to my home on the 6th June. I have now been using it for a month and to be honest I saw the difference on the first day. I always suffered from dry skin and since using my new soft water I have noticed that my dry skin has really disappeared. The water filter is amazing and has got rid of my Jug Water Filters. My kettle no longer has scale and my bath rooms look a lot cleaner. The instalation was painless clean and quick. A big thank you to EWT for a fantastic product and service.
They are reasonable priced but as no one comes out before the item is sold so they can not always tell what your kitchen is like . We could not have a drinking water tap fitted next to our sink as promised without taking up all my floor tiles which would have cost us a fortune to do.
Had to make a call out due to a minor problem, a pipe came adrift. Quickly put right and no problems since. Excellent, and lovely soft water now.
The water has been very good since I have had my EWT softener installed. I have noticed there to be no more limescale build up in the Kettle, taps, sink and shower and my dishwasher seems to be making my dishes a lot cleaner and shinier. We have both noticed that our hair is a lot softer after showering and are very happy with how the softener was installed. The customer service shown was faultless and I would happily recommend them.
The installation engineers were very efficient and quickly resolved any problems due to the existing plumbing set up. Already noticed the water feels softer and tea and coffee no longer has the limescale scum with an improved taste. I wished I had opted for a water softener and filter years ago.
I've had my EWT water softener installed a short while now but I can say I noticed the difference immediately. I have noticed the kettle is descaling, and my taps are staying free of limescale but the main thing I noticed was how amazing my shower has been! My skin feels far softer after washing, I have had to alter how much shampoo's and body wash I was using as the water is so much softer and lathers up really easily!
Excellent person and excellent product. The installer was late but one thing I can tell is, the support staff is excellent. I have been talking with their call centre and I always get response within 30 minutes via email and within 5 minutes via phone. No issue with product and we are very happy with their professional approach. It is going to be very long time ( 10 year) to see if the product has any issue but to start with I am happy with the company for sure.
We had the unit installed couple of days back and start noticing the difference in water taste and noticed the consumption of soap gone down. Over all we notice the service and information provided is good and helpful respectively.
Had our softener just over a year and no problems! Love the compact size - only takes up half a cupboard unlike others - and the difference in water quality is fantastic - highly recommended.
First of all, the installation went very smoothly. The engineer was very friendly and certainly didn't rush the work. Even after just a few days, I couldn't believe how much cleaner the worktop in the kitchen was; it shined and I could actually see a reflection in it for the first time ever! The shower is much the same; before the softener, I was having to do a thorough clean at least once a week - after a year of having the water softener installed, I've probably had to clean it a couple of times and have never had the shower head block. The water actually feels softer too and with the filter they installed under the sink, even London water is palletable. I've happily recomended them to friends too.
I am really impressed and happy with my water softener. After taking showers, there are no typical water marks and lines. Loving the free drinking filtered tap water too. Can't recommend EWT enough. From my first dealing with them, especially Dara, the friendliness, helpfulness and after service care is amazing. 10/10 !!!
The difference in water quality is very noticeable. First class installation having to be placed in a difficult position. At this moment in time very impressed with an excellent product.
11/3/14 From the outset it has been one of the easiest, most stress-free and friendliest services that I have ever encountered. I just wanted to say a big thank you for installing the water softener in my property. It has only been 2 weeks and me and my family have noticed the difference and are thrilled with the results. I am encouraging my friends and family in the SE to get this installed in their houses too. Thanks again! Seema, Brombley, Kent
Had my EWT Gold range water softener for a year now ! I just wish I had bought it 10 years ago as it has made all the water appliances so easy to clean now in this hard water area. I have to de- scale the kettle every week at work but it never needs doing at home - thank you EWT !
From the initial telephone conversation to the engineer actually installing the device,it has been a pleasure dealing with this local british company.the explanation of how it works and installation process were explained nicely in lay- man's terms.the engineer was professional and courteous.i would recommend this company to anyone for their excellent service.thanking you.
Having moved into a brand new home we decided that installing a water softener would be a good idea. We had the system installed over a month ago and what a difference it has made. No more build up of lime scale in our kettle or around the taps. So much easier to clean the glass shower cubicle and saving money on cleaning products. Delighted with the service from EWT and with their Gold Series Water Softener.
We had a water softener fitted on the 19/7/13 and we are noticing a difference already. The water is much softer, everything is much easier to clean- no streaks on the shower door, the draining board looks much shinier and our washing is softer as we don't need to use so much washing detergent. So many improvements. Also the engineer was very efficient, polite and willing to answer any questions we had about the system.
I installed a water softener and drinking water filter last August. The products do exactly as they say on the tin, great drinking water, lovely soft water in our bathrooms, no limescale deposits on the showers and noticeably better children's skin. EWT have been reliable and professional, follow up support has been excellent, we recently had our first service and the engineer was on time and courteous. I am more than happy to endorse and recommend EWT.
I have no hesitation in recommending EWT for their product and their service. Watersoftener & Drinking water filter was installed with minimum of inconvenience by a very helpful engineer who went out of his way to make a less than straight forward installation look simple.I have seen near instant improvement in taps, basins and especially the shower screens. The Drinking water filter has improved taste & smell of water - no more bottled water for me. Many thanks from a very satisfied customer. Terry Bates
23/01/2014: Quickly and efficiently installed. Immediately we had better lather for hair-washing and washing machine, no lime-scale dregs in coffee cups anymore and lovely drinking water. We live in an area with very serious lime-scale problems, but the EWT system has made this problem a thing of the past.
20/01/2014 We are very pleased with the unit installed and it is definitely doing its job. We are using less products and our skin feels soft
Very glad we decided to install the EWT Gold Seriesr as the whole house benefits from soft water and my skin is not as dry as it was before. Now just waiting for the limescale deposits in the water system to dissolve.The installer was great and installed the system in no time.
I could notice the difference straight away and wouldn't want to go back to hard water. Everything feels better from soft skin after a shower to a cup of tea tasting nicer. The EWT team are also very helpful,they are always available for advice and the free delivery of salt.
22/01/2014: We are from Plymouth, which is a soft water area as we are both used to soft water we found the water in Southampton made the shower badly stained, soap not lathering and make our toddler's eczema worse. However thanks to this company, this is a thing of the past. From the first phone call to insulation a 100% satisfied. Even the hard water staining has disappeared.
We read about EWT water softners in the Metro newspapers and decided to get one. Very impressed by the installation person, who explained everything in details and was very polite and helpful. The installation did not take long. Till now we are very happy with the water softner.
One month on from installation, we have seen a vast difference in our water system throughout the whole house, all the chrome fittings now shine again and look like new, the shower screen can be dried down in no time at all and it is streak free, the washbasin now shines again,(no more scum deposits) the drinking water now has a fresh mountain spring taste. "WELL DONE" EWT The work of installation was done and completed within a couple of hours, the engineer was polite and courteous, we are more than pleased with the system "Thank You" Kind regards Ray & Sheila Carlton
07/10/2013 I agree with all reviewers, service excellent,personel polite and agreeable. As well as the usual benefits we found one that we didn't expect. We allways use a china teapot and it was always a chore to clean and in the end we had to resort to using baby bottle steriliser solution to get it clean. After one week of installation we noticed that the teapot had no staining whatsoever so that was a welcome bonus.
We are very happy with the water softening system. Limescale has been cut significantly and we do not have to buy a lot of cleaning products now.
Had the softener fitted on 8th August and am absolutely thrilled with it. The egg saucepan is beginning to loose all the lime scale and the kettle clean as a whistle. Use much less cleaning products, soap and shampoo and the stainless steel sink, which stained terribly, is now as good as new. Would definitely recommend this system. Thanks.
Installation was done with a minimum of mess. Our plumbing is somewhat odd, but EWT came up with a solution that was far neater than that proposed by rival tenders. Moreover they're far cheaper. I would recommend EWT to our friends.
We had our system done last week and it all seems to be very good and would recommend this softener other people.
13/03/2014 We have been looking at this water softener and drinking tap for over 2 years. We recently had it installed quickly and efficiently by a very good engineer and after 2 weeks limescale was not visible on the taps, shower screen and toilet. The water is silky smooth and feels great when we have a shower. The water taste great too. Why did we leave it so long to have it installed. Highly recommended..
Machine is OK but there service terrible. They should have come to service the machine and fit a replacement water filter and deliver 6 bags salt. This was on 22nd January. No one arrived no message to say why. I thought someone would call the next day to apologise. Nothing. Since then I have called their office 5 times but unable to speak to customer services or a manager. The girl who answered the phone said someone would get back to me. But nothing. It is now 17 days since I placed the order. I think that maybe they are going out of business so I WOULD NOT ORDER anything from them.
We have had EWT 606 Gold Series water softener installed a few months ago and have been since noticing many differences this has made: no more hard scale on our taps and tiles, easy use of soap, no dry skin and less build up of limescale in our kettle. We don't have to buy so many cleaning products now either! We would certainly recommend this product to anyone with hard water problems. Thanks EWT!
Wow. What a difference the EWT Gold Series has made to us. The shower screen is now clean all of the time. Very polite and helpful engineers. I would not hesitate in recommending EWT to family or friends. The service is second to none.
We had our water softener installed by EWT last week and I simply cannot fault them. From their outstanding customer service when ordering (we used Groupon to get a really good discount) right down to the installation, it all went really smoothly. Chuba (the installer) was on time, neat and tidy and even when faced with a tricky installation (due to our old house and the odd location of where we wanted the unit to go) he couldn't have made things any easier. The separate water filter in the kitchen works brilliantly and even though its only been a few days since the softener was put in, we can notice a major difference. The water tastes and most importantly feels so much better. Our shower is running clear and the major limescale that we used to get is gone. Overall this was money very well spent with a great company. Top marks.
Fantastic service & fantastic product. We had our water softner installed 4 weeks ago & noticed an immediate difference especially when it started to work its magic and flush our system of all the limescale deposits. We are a sensitive skin family suffering from dry skin, eczema & psoriasis and the EWT water softener has made such a difference. Also made a big difference to cleaning as there is no longer buildup of limescale around the taps or scum marks around the sink bowls making cleaning a lot easier & quicker. Should have got one a long time ago but it was never affordable until EWT Technologies. The installers were great, friendly & helpful showing me how the softener worked etc, as well as leaving where they worked clean & tidy. Highly recommend & have since told family & friends to get one if they haven't got one already.
It has now been three weeks since we had our water softener installed and there have been a number of marked differences, primarily the luxurious feel of the water when having showers and baths. We have two small kids and the hard water was drying their skin really harshly, but we've already noticed that their skin is softer after bathtime. Cleaning is significantly easier now too as we've seen an end to grubby and hard-to-scrub water marks. Also, Chris who fitted the kit was refreshingly nice and the after-sales service has been great.
I had EWT 606 Gold Series water softener fitted several months ago and I am very pleased that we made the choice to use EWT, the fitter who came to my house was wonderful, helpful and did a perfect job. Since having the unit fitted we have had no problems and it has made a visible difference to my skin which was very dry before.
I purchased a Groupon Deal for an EWT water softener back in February 2015 having spoken to EWT to discuss both an upgrade and an idea of when it could be installed. I was informed that an upgrade was possible on the day and that installation is normally 4-6 weeks. Here I am almost at the end of April and still no water softener installed. Although a date of the 27th of April was confirmed, I\\\\\\\\\\\\\\\'d taken a day off work and waited in all day, the top engineer failed to appear. I phoned EWT at 13:00 hours to confirm that the installation was still booked and was informed that it was; however, I then called again at 14:45 to be told that the date had been changed to the 29th without my knowledge or agreement. I asked via email for the MD\\\\\\\\\\\\\\\'s email; however, that was not forwarded. The company boasts of being an award winner or in the running for some European award, clearly the only award they deserve is one of poor service and failure to meet the low standard they set themselves. If the MD reads this, which I doubt; if you want to win any more awards, get a grip of your managers as they are not doing what you pay them for!! I would not recommend EWT to anyone until a suitable cull has taken place! Nick Rushby
We had our gold range softener fitted on 17th June and today is the 20th june This has got to be one of the best investments we have put in to the house The drinking water taste so much better ( I couldn't drink the water before as it tasted too chalky to me ) And as for taking a shower don't make my mistake of using the usual amount of shampoo Only use half the amount as the water is so soft it lathers up so much more you will be making savings on all of your soap products Also we would clean the shower and the very next day we would have lime scale reappearing We live in Margate Kent and sit on top of chalk so our water is full of lime scale We have no sign of any lime scale either in the shower or on the stainless steel sink unit. I wish we had bought one of these years ago
I read about ewt it in the news paper and thought that is it we need to do something about all this limescale!!! So I called up and it was sorted very quickly with freindly staff. the instalation was also done very well, he was very nice and it was all done very quickly. The water difference is immense and I really do love our new soft water.
We have our water softener installed for almost a year and the difference is amazing. The water is soft to shower in and makes a noticeably different taste to tea. There is no more limescale around my taps and showers saving us time cleaning and putting an end to the need for limescale removers. I can only imagine the good it is doing for my electrical goods.
It has now been several months since the installation of the water softener. The engineer was very pleasant & efficient We noticed an almost immediate change in the water characteristics. From less soap required to an end to water marks. Longer term, the elimination of lime scale. Highly recommended
I have had EWT 606 units installed and active in two properties since October 2014 and they are just brilliant :-) The water softeners themselves are installed under sink units, very neatly, and they don't use too much granular salt. They are basically silent apart from a little gurgling noise when they go into their cleaning cycle once per week (rated on usage of water rather than a timer based system). The EWT guys that installed them were punctual, knowledgeable, smart, polite and represented what I consider to be very good Customer service. These units do indeed clear out any existing limescale and make showers and baths much more enjoyable. They will also help save money on that weekly shop for dishwasher salt, expensive tablets, shower and bath products etc. If you live in a really hard water area and like washing your car every weekend then you can forget about the hard-water drying streaks on your paintwork too. The water filter does exactly that and delivers nice clear tasty water with no bits floating around in it. Even Ice cubes look better! If you are looking for a water softener then I can highly recommend EWT; great product, great price, great service and brilliant results. Cheers Steve
We had our gold series water softener installed just over a month and has already made a difference, no more lime stains in the sinks or shower, the installers were friendly and very helpful, highly recommended.
03/02/2014 On the 26th November, I had my water softener fitted by EWT, a birthday present to myself. What a great present, I cannot believe the difference this has made to my water. The water is like silk, so soft. My shower screen is sparkling. I only had my shower fitted last year and was despairing at the limescale on the screen doors and shower tray. Now it's all sparkling clean. The free drinking filtered water is excellent. Thankyou EWT I cannot stop singing your praises and when I told all my friends on facebook about it they said I sounded like a salesman.
We had a water softener installed a month ago. The engineer was very professional and extremely polite and helpful. He did a very neat job all within a couple of hours. So far the all the lime scale has gone,in the bathroom the sink, bath and toilet stay bright and shiny. The shower is so much cleaner with no water marks on the panels. We would thoroughly recommend to anyone to get a water softener and in particular from EWT.
04/03/2014 Our Gold Series Softener has been installed about 5 weeks now and the difference is amazing.No more limescale deposits anywhere.Great tasting filtered water.The product was expertly installed by engineers who took pride in their work.Highly recommended,a great company to deal with.Will recommend you to both friends and family....Many thanks. Colin Thomas, Marks Tey Colchester, Essexs
Since EWT installed our water softener just over 4 weeks ago, we have noticed a marked difference to the quality of the water. There is no build-up of lime scale on the glass shower screens, within days appliance's such as the kettle and shower heads, were all clear. From the initial telephone inquiry to the installation of the unit, the service was excellent. we would happily recommend your company to anyone considering this product.
24/09/2013 I am so happy with my water softener .i wish i had done it sooner ,i have no lime scales in my sink and shower ,my taps are so clean an shiny ,soap lathers well ,my wife even says how nice her hair feels after a wash ,my tumblers an so shiny ,an my tea an coffee mugs does not have a stain in them any more ,the water tastes so good ,less recyling and no more wash up tabs for my washing machine ,i highly recommend this product for any one ,who wishes to see their home clean and shiny bright .one more thing the engineer was so efficient an quick ,an the job was done so neat ,an was so helpful in explaining to us all that we needed to know .I have not yet seen any limescale any where in my house now ,and it is only a month we installed this softener .
I have had problem with limescale for years, it has destroyed numerous appliances, kettles and I have even had boiler problems due to excessive limescale build up. Since I had my EWT water softener installed I have had no limescale build up at all, and I no longer have the weekly chore of cleaning the shower heads, taps and bath of hard water residue. I have wanted to get a softener for years but the price has always put me back, EWT do great offers and provide a great service so i recommend them to anyone. If your thinking of getting a water softener go ahead and do it, you wont be disappointed as they pay for themselves!
07/02/2014: I had your water softener installed three months ago and deliberately waited to see if there were any problems, before submitting a review. There are none to report. It was one of the best decisions that we have made. The service was really professional and courteous right from the start. Your installation engineer was excellent and fitted the device in a position where I thought it would not be possible. He not only fitted it, but left sufficient room to work the controls if necessary, and fill it with salt. He also kindly refitted a shelf to maximize the amount of available space that was left. More importantly, we now have lovely soft water and no limescale problems, what a difference, it is brilliant.
It has been approximately 4 weeks since we had a water softener installed and we must say it is one of the best decisions we have made. There has been a distinct improvement in the feel and quality of our water. I wish I had done it many years ago, but the one thing that put us off was the price. That is until we saw the advert from EWT. We were still a little uncertain as the advertised cost was almost half of previous quotes we received. However, we did not need to worry as the price quoted is correct. Right from our first telephone call to the fitter leaving our house the process was excellent. I cannot fault the quality of the product, installation and service we have received. In addition we also now have superb filtered drinking water. Thank you very much.
It has been a year since I had the EWT GOLD Series water softener installed. Works fine, no scale. Great engineer, happy with it so far.
I cannot believe the difference the EWT Gold Series water softener has made, cleaning is so easy now and we have not had to replace a kettle. We have had this for one year now and if we moved, it would be one of the first things we would have installed.
We had our water softener and drinking water tap installed 4 weeks ago and noticed the difference straight away. The water feels much softer and there is no lime scale deposits on the taps, draining board and shower enclosure. Also using less detergent in the appliances. The engineer Chris was friendly and polite and the unit was installed in a couple of hours and we were shown how it works. Absolutely delighted and should have had one installed years ago. Many thanks
We have had the softener that was swiftly fitted by EW since last November. It is all they said it was and easy to refill. Our taps, shower and kettle are the most evident proof followed by the dishwasher and washing machine. Cleaning the car is easier and there is less worry about the water marks that were left on it beforehand. Martin
10/5/14 My installation took three and a half hours. The engineer was very polite and respectful, as were those I spoke to on the 'phone. There was no mess or noise involved. So far I have no complaints about my water softener and hope to enjoy the benefits for years to come. I love the tap for filtered water. I would recommend this company to friend looking to install a similar product. Thank you.
After the failure of the bearings in yet another washing machine due to hard water, I decided that this was the time to have a water softener installed before buying the replacement machine. EWT have provided us with excellent customer service throughout from my initial enquiry through to completing the installation on the agreed date. It is obvious in the washing machine as no hard water marks are being left behind after washes. I would recommend EWT, and I certainly wish I had made the decision earlier...
07/04/2014: I'm a retired Project Manager and I had our EWT 606G water softener with free G1 S2000 drinking water system fitted a few days ago. I'm really pleased with the massive difference that the new system has already made to the quality of our water supply in the kitchen, utility room, bathroom, cloakroom and shower room. The EWT Engineer that came to install the system was absolutely fantastic from the moment he arrived punctually at the front door. Nothing was too much trouble and his attitude to customer care was exemplary. I can see why he has been selected to train other Engineers within the Company as his work was faultless and he was extremely proficient in everything that he did when installing the system. Along with these qualities his 'can do' attitude was outstanding throughout the installation process. He is a valued asset within your Company. EWT - a faultless performance from the start of the project when dealing with the sales advisor, right through to your Installation Engineer. 10 out of 10. I will have absolutely no hesitation in recommending your Company to my friends and relatives
I cannot fault the Water Softener I have installed in my home. Since installed, the product has made huge difference to my home and the water feels so much better. I highly recommend this product.
After a year of using the Water softener we have noticed a huge improvement in the quality of our water.
What a difference. We used to have great lumps of lime on the taps and in the kettle. Streaks on the shower door were anoying to say the least. After initial cleaning we are still lime free after 4 months. The amount of soap and cleaning agents have drastically reduced. As for the water out of the filter, I seldom used to drink out of the tap due to the taste of chlorine but now I really do enjoy a good glass of crystal clear water. Just do it.
I have been waiting 10 years to fit a water softener & now at long last I have, well I'm speechless, I knew it would make a difference but what a difference. Thankx EWT great service.
17/12/2013 Since having our water softener fitted in November we have really noticed the difference, and are absolutely delighted with it. No more buying limescale remover,taps bath sinks spotless. This really is worth having if you live in a hard water area.Staff explain everything when you contact them.The engineer was very pleasant and carried out the work professionally with no mess! Would highly recommend this company there product really does work.
09/04/2014: I received a leaflet through my front door and decided to do some research on the company and its products. Everything i read was positive. Arranging the appointment for installation was simple and straightforward. I had my appointment booked for 9.00am and i was called in advanced to be advised the operative was on his way. I was very impressed with the way the engineer conducted his work in my house he explained the installation process and how the system worked and also asked me if i have any special requirements with regards to installation. His works was very clean and tidy and to a very high quality. Before leaving he checked everything twice and talked me through what i needed to do and when. The paperwork that was required was simple and was completed in under 5 minutes. I wish i could deal with more companies that had workmen like EWT. The Engineer i had was a true credit to the company. I would highly recommend EWT and it products to anyone.
After about two weeks of use, I have been amazed to find that the toilet cisterns, hitherto heavily lime encrusted, are now completely clear, as is the loft tank. Showers are a pleasure, leaving the skin soft and supple. Much less detergent is being used and of course no need for dishwasher regeneration programmes. Tomas, the installation technician, was a text book example of how to handle customers. Polite, clean working, patient with explanations and FAST. The installation was a bit cramped and "fussy" but nevertheless, it took him not much more than a couple of hours to complete. A couple of days after installation, I had occasion to raise a few points which had occurred to me. The email was answered within a day, with a comprehensive explanation and even a movie, illustrating one particular point. EWT is a shining example of good governance and I look forward to a long and fruitful relationship.
I cannot praise enough the professionalism and courteous service of your engineer Pat who came to install the water softener and the water filter,its a pleasure to deal with a company whose engineers know their job and offer appropriate solutions to problems,needless to say everything was installed, and to prove, it took 30 drops of solution to turn the water green before and TWO AFTER.(hardness test). He also installed a separate drinking water tap. We now need to see the benefits by using the water and will update the review later.MANY THANKS, PAT and AMIE at EWT. M.Maher
18/02/2014: We have had our water softener installed for 8 months now and the whole family are loving the softness in the water when we have a bath or shower. Best investment we ever made. Thank you.
Lime scale is so bad in our area, but we stupidly put up with it for years. If only we had had this fitted sooner! It is wonderful to be able to do the housework and see results that last rather than everything covered in limescale within a very short time of cleaning.
13th October 2013 From the initial telephone conversation to the engineer actually installing the device, it has been a pleasure dealing with this local British company. The explanation of how it works and installation process were explained nicely in lay-man's terms. The engineer was professional and courteous. I would recommend (and I already have) this company again. Needless to say the finished product of soft water is having its said benefits
Very impressed by your charming and efficient engineer, who completed the job in very quick, clean and no mess or disruption. Also very pleased with the elegant and stylish drinking water tap. We love the silky feel of our showerwater and the clean, pure taste of the drinking water. platinum stars all round!
Initially I had a couple of problems with my new softener system but Amie did her very best and got these sorted out for me. I am very impressed with the system; the filtered water has increased the amount of water I drink; the softener has reduced limescale so everything looks sparkling and taking a shower is now an excellent experience. I used to suffer from an itchy skin conditioner but not anymore since having the system fitted. Thank you for great customer service.
Fast delivery (within 48h!). Fast installation (less than 2 hours). no mess and nothing broken whilst installation took place. Very good product. Highly recomended.
16/01/2014: Saw article in Saturdays telegraph and emailed an enquiry. was contacted on monday and system installed on tuesday. The main installer was pleaseant knowledgeable and reassuring. I upgraded my sytem but am satisfied that was the right decision. The installation was quick and did not cause too much mess. Although the fitters were running late due to weather conditions they phoned to say so. I am happy I did this and have already recommended your system Sue Rorstad
It has been a month since we had a water softening unit and drinking water tap installed. Within a day or two of the water softening unit being installed, we noticed the difference as the water felt so much softer and smoother, particularly noticeable when having a shower. The drinking water tasted really nice and cleaner too. We are happy with the installation which was professionally done and will recommend this company to my family and friends. S Parkar
The only thing I wish is that I'd had this softener installed sooner! We saw an immediate improvement in water softness and the drinking-water tap delivers lovely quality water. Several weeks on, our bathrooms, sinks and taps are gleaming and our consumption of toiletries and cleaning products has substantially decreased. We had a slight problem with water pressure (we have a town house with a megaflow) but EWT also excel at their customer support and this issue was dealt with promptly and efficiently by the team. We had wider pipework fitted by an EWT engineer (at no further cost) and since then everything is superb. Cannot recommend them, or this product, enough.
Thank you very much for the instalation at PEMBROKEHOUSE,and the engineer was great.
This is a great product and definitely value for money. The engineer who came around for installation was very efficient and friendly. Having the water softener has already started to demonstrate its benefits. Few of them that we are already seeing within 2 weeks 1. No more limescale in the kettle and stops us worrying about having to do the vinegar treatment every 3 days. 2.The regular shower cubicle scrubbing due to watermarks has gone. 3. The dryness in the skin has greatly reduced 4. The dishes from the dishwasher now sparkles and seems like from a new dishwasher. 5. No more spots near the washbasins and kitchen sink. Not sure how we managed without it until now :) Greatly recommend this product both for quality and price.
A great product .we noticed the differance within weeks.Installed to a very high standard.
The engineer fitted the softener unit and drinking water filter in one hour. I could see the difference in water quality. I have noticed that dry skin has disappeared. I am happy with this product and the service. I would like to recommend to my friends. Thanks.
My Water Softener was installed on 31.01.2013, efficiently and quickly, by personable engineers. The effects were soon very noticeable - softer feel to water for washing both in the kitchen and in both showers. During the past 5 months, the change to the general water use in the household appliances, i.e. kettle no longer has a build up of lime scale, the taps throughout the house are always much brighter, the showers are certainly much clearer and of course the washing machine has benefitted. Plus of course, less shampoo needed in the showers and a much lower thermostat setting. All in all, the Water Softener is a welcome addition to the household and a definite must. Thanks EWT
We were so fed up with lime scales. Specially in our kitchen and bathroom. After this installation so far so good. No lime scale also you can feel good water. I would 100% recommend this.
What service!And what a chaming engineer who was prompt polite and very very efficient.No disruption and no mess.The engineer knew exactly what needed to be done and answered all our questions
As a natural cynic I thought this was too good to be true.But It Is!!!! I wish I had done this years ago. Hair is amazingly soft and no horrid lime scale on shower or appliances. You won't regret having this installed so if you are in two minds take the plunge. Chris provided an excellent service during installation.
13/01/2014 Two months ago we had our EWT water softener fitted. And we are very pleased with the results. The most obvious improvement that we noticed is the total lack of limescale which was causing constant problems as we are in a hard water area. The water tastes good, and bathing and shower has become a great pleasure. The best investment in home improvement we have ever made!
Had a water softener fitted one year ago and can honestly say that it has made a big difference. Not just in the reduction of using cleaners for taps and sanitary ware, but no longer having to scrub clean the bathtub and sinks. The benefit on washing and reduced use of detergents and soaps is brilliant. My skin and also my wife's skin has also benefitted being much softer and needing less moisturiser. I can recommend the fitting of this appliance in any hard water area.
Thanks EWT, enjoying soft water at last. Love the drinking water tap too. Fitter was great, very knowledgable. Alan, Hertfordshire
06/02/2014: Brilliant service from the time of order to installation all in two weeks. The fitter was very polite and very knowledgable , the installation was completed speedily and competently. Overall very satisfied.
Message: My softener was fitted 3 weeks ago, I wish I had done it years ago. Showers are like washing in silk and no more streaks on the shower screen. China is also streak free. The quality of the water was noticeable immediately. Less wash liquid, shower gel, shampoo etc and definitely no more anti- calcium tablets in the washing machine. Laundry feels so much softer now. Thank you for your professionalism during the whole process, pleasant and polite installer also. Will recommend.
really pleased with the water softener fitted recently.the fitter was very professional,clean working and very polite,a real nice guy, he cleaned up and left no rubbish at all.since the softener has been fitted the absence of lime scale in our home has been remarkable, the tone of our skins is soft and the effect on our hair is brilliant,softer,shinier,more luxurious.no more film on the stainless in the kitchen a quick wipe and its all gleaming-priceless!.i would recommend anyone in our hardwater area to have one fitted, it,ll transform your lives!.thanks ew.
My wife and I are really delighted with the improvement to our water supply which was so hard. Also for the polite and efficient service we have received. We are pleased to be able to recommend EWT to our friends. Thank you.
We had this softner installed as it was highly recommended by our friend. We are glad that we did because we could see the results straight away. No more limescales on shower panels or taps and the skin feels better too. The engineer who installed the system was very efficient and knew his job well. Highly recommended if you have hardwater problems.
The engineer was prompt polite and very efficient. He knew exactly what needed to be done and answered all our questions. We have had it for a few months now and have noticed a big difference in the water quality. Our taps are always shiny and clean. We love the silky feel of our shower water and the taste of the drinking water.
Just had our water softener fitted and cannot fault the communication or the engineer who turned up at my property.
We had installation recently and was very pleased with the service. We find that our skin now feels different and the housework much reduced saving time and effort cleaning water marks and stains from surfaces. Very pleased so far and have referred to others.
Our EWT 606 Gold Series water softener was installed 3 months ago. The service has been incredible both from the installer and the customer services team. We used to have to use a sink unblocker on our bathroom sink on a weekly basis but since having our water softener installed we have not needed to use any! Skin and hair feels softer. Taps and shower head no longer lime scaled up. The difference is remarkable, would recommend to anyone.
We are very happy with our softener installed 4 months ago.
03/02/2014: We are absolutely delighted with our water softener - we wish we'd had it installed years ago! After only 3 weeks we've noticed: no more water-stained shower cubicle and taps, no blocked shower head, no furred-up kettle, no more dry skin ... and cleaning is so much easier without having to use expensive limescale-removing products. Fantastic!
14/5/14 Had my system installed on 19th April by an EWT engineer( very nice guy). Everything went nice and smoothly and it was up and running in about 3 hours from his arrival. With just over 3 weeks gone since installation all I can say is I only wish I had done it sooner. All the claims made on the website seem to be true. The water coming out of the shower head feels silky smooth, using less detergents in our washing machine etc, and having had a new boiler installed about 2 years ago am hoping that any limescale build up will go in a period of time to make even better energy savings for us. The drinking water tap fitted is really nice if you just want a glass of water, like having a Britta filter on tap. But the good thing is that the softened water tap is still great for making tea or coffee with absolutely no taste difference at all as far as I can tell. I can happily endorse this product and company after putting it off for far to long.
Our water softener is brilliant. We use it to supply humidity to our incubators and it has solved our problems of lime dust clogging our equipment and coating the eggs Thank-you so much Mark Hunt Director Living Eggs
02/05/2014 We have had our water softener for 2 days and we are already noticing a difference in the drinking water. The engineer who fitted the device was fantastic and friendly, he explained everything to us clearly. The custom!er service has been great from the start. We are very pleased with EWT and we shall be recommending them to all our family and friends.
03/03/2014 The Gold Series Softener was installed in August 2013 and I have delayed leaving a review for some months to allow time for any possible problems to arise. Delighted to say none have. Installation was completed efficiently and without fuss and started enjoying the benefits of softened water in the house within a relatively short period of time. Not only is washing and bathing so much nicer and more efficient but I am making significant financial savings on previously purchased bottled drinking water and limescale prevention tablets. I had been toying with the idea of a softener for years without doing anything about it - wish I had done it ages ago now!
Very impressed with the EWT Gold Series 606 water softener and service we received, both on the phone to book the installation and with the engineer that arrived on time to do the installation and was extremely clean and tidy. We can already see and feel the benefits after just a week.
I have had my EWT water softener for a few months now and have noticed the water quality immediately got better after the install, the usual places like my sink and taps are now really shiny and I have no more limescale in my home!
Excellent service, from making the initial appointment on the phone to the engineer coming to install our water softener a few days later. Nothing was too much trouble for him and the installation was completed to a high standard. We have noticed such a difference to our water quality and would recommend this product to everyone, it's well worth the money!
Use of softened water gives showering more pleasant feel plus makes walls, screen and taps easier to clean. One may know about it, but can be fully appreciated only if water softener is used. After initial installation, we upgraded to metered head and it made significant difference to salt usage. Definitely woul recommend EWT Gold 606 water softener. After sale care and service also top range.
Excellent service. The Engineer who installed the system was very knowledgable and cleaned up after himself. I could tell the difference straight away with the unit installed. I'm very pleased with it and got it at a third of the price another company offered. I'm very pleased.
From the first contact telephone conversation to installation of my Gold IQ metered softener your whole company is a credit to Great Britain, the product works perfectly & fulfills every claim you make. We are now 1 month in & the condition of our sinks, bathroom & central heating system look & operate like new. within 7 days I had to turn down the hot water temperature as we couldn't put our hands under it. If only all companies & products were as trustworthy as yours. It just leaves me to say I have & will continue to promote the water softener to friends & family. Thank you.
Very impressed by your charming and efficient engineer, who completed the job in double quick time, with no mess or disruption. Also very pleased with the elegant and stylish drinking water tap. We love the silky feel of our bathwater, and the clean, pure taste of the drinking water. Gold stars all round!
We have the water softener installed over one year. We have had very good softer water through over the whole house.The shower screen, bath surface are now limescale free. The water is so soft and the filtered drinking water is great. The water is so soft when taking bath or shower. The installation was very quick,and helpful engineer was working very hard to complete on time. I have recommending EWT to my friends.
After reviewing water softening systems for a long period of time. I saw a voucher which offered a brilliant discount which attracted me, I spent 20 minutes talking to EWT and I was completely sold. I had a Gold 607 fitted into a little plastic shed that I had purposely bought in my garden. The fitter was great, I'm a midwife and delivering babies is my forte but plumbing certainly is not, he explained everything so clearly and was a pleasure to have in my home. It's only been here 48 hours but already I've started to notice a great difference, no more scum in my newly fitted wet room, cups of tea that now resemble a 'Northern Cuppa' ie scum free and an endless supply of filtered water, saves a fortune on bottled water and my washing machine delivers clothes that smell and feel great. Thank you to everyone at EWT. My home is starting to glisten again.
My in-laws had their system installed by EWT last year and raved about the product, so we had ours installed last week. The very friendly and helpful engineer arrived to install it, he took an hour to do everything and only went in the cupboard under the sink in the kitchen, he didn't go into the loft or airing cupboard or anywhere else in the house. I left them to it and the area was immaculate when i returned to it. No fuss, fast install, no mess! The system is now beginning to work and we can tell the difference. I wish we'd decided to do it sooner. Many thanks.
Too ealry to tell but good installer, a sub-contractor, who spoke well about the product so heres hoping PS how nuch is a service please?
This product has already made a difference in the short time we had had this. A great solution and a great team.
02/12/2013 Just wanted to say how pleased and delighted we are with the water softener installed recently by the EWT Engineer. What a very nice young man. The results to date have been magic, a gleaming stainless steel sink unit, a lovely clean shower unit. Less powder in the washing machine and clean taps, marvelous. All that you claimed would happen. Many thanks. Harry and Valerie Spencer.
I highly recommend E W Technologies for their excellent customer service, efficient installation and outstanding product. I had the metered softener fitted under the sink with an additional tap to provide non-softened filtered drinking water. The ordering process was very simple and straightforward and they provided all the information I required. The installation was completed very efficiently and the softener was placed exactly where I wanted it. I could immediately notice the effects of softened water in the kitchen and now, after only a few days, the effects are noticeable all over the house. The bathroom gleams and only needs a quick wipe over after a shower or bath. I consider the E W Technologies water softeners to be excellent value for money with very reasonable running costs especially with the cover plan. Well done EWT - I am a very satisfied customer.
We have immediately noticed the difference in water quality, although the improvements keep coming as the water system washes through. Very happy with the product and the service. The engineer fitted the softener unit and filter in no time at all. Thanks.
My life has changed! No more ten minute clean up after a shower.No white greasy film in the washbasins,build up of lime crust on and around taps,encrusted lime in toilet bowl.All have disappeared like magic with very little effort and a great big smile. As for washing up----just a few drops of washing up liquid,taps surround and draining board sparkling with just a wipe. Washing powder/liquid usage minimal and soft towels at last. What I can see pleases me but what I cannot see pleases me even more. The thought that my washing machine ,central heating and general pipework are having a spring clean is reassuring. My husband was not keen on the idea of a water softener--but then as a man who doesn't do the housework I could understand his thinking. It looks as if a skin condition he suffers (without medical remedy) may well be improving and I await the outcome and hopefully convince him of the true value of this installation.
23/01/2014: I have just had a unit installed and was very impressed by the professional ,polite & friendly service by your operative. If the unit works as well as your engineer I shall be very pleased!!
I have now had my water softener installed for almost a year and the difference is amazing. The water is soft to shower in and makes a noticibly different taste to tea. There is no more limescale around my taps and showers saving time cleaning and putting an end to the need for limescale remover. I can only imagine the good it is doing for my electrical goods
The Water Softener was fitted around 3 weeks ago and I was keen to wait a while before leaving a review. It is difficult to explain what has been the best part of buying the softener. From the initial phone discussion , where useful advice regarding how the device works, the likely installation position, the possible costs etc were given in a non-pressurised manner to the engineer who fitted the unit and the care taken to ensure the very best location and connection to the wart supply, the whole experience has been very good. However the feel of the water is really amazing. I would certainly recommend both having a water softener fitted and dealing with an excellent local company like EWT Technologies. Thank you ...
Ths customer service of this company is extremely poor. We had a fault connection which flooded the entier ground floor of the house. It took us a number of calls and multiple follow ups and I still do not see any help coming in. Will not recommend to anyone.
20/09/2014 We had a water softener installed in March We live in a very hard water area and were always cleaning the tiles and shower glass in the bathroom and even had to replace the stainless drain board in our kitchen,not to mention how many times we had to descale the kettle. Since installing the water softener the transformation is remarkable. The bathroom stays clean and stainless steel work tops just need a wipe over. We are very happy
We had our water sofener and free s2000 drinking filter tap fitted about three months ago and the water taste is so much better. We now have no more limescale build up on taps in kettle shower head and the shower cubicle is much cleaner. We are very impressed with our EWT water softener and would recommend them to anyone
29/01/2014: Our Gold Range Water Conditioner was fitted 3 weeks ago, the fitters were excellent, they arrived on time, fitted the conditioner and left no mess at all! We have had softened water for 3 weeks now and can really see the difference, no scale left anywhere, loads of lather from very little soap, shampoo, shower gel, washing up liquid, etc. All in all we couldn't be more pleased with our purchase and have already recommended EWT to our friends.
We are really enjoying our EWT Gold Series 606 water softening as this is making a great difference in our lives. 1. We do not need as much detergent to wash our laundry- reduced by 50%. 2. The bathroom and shower does not have all the limescale as before so we just clean it as when needed , not as frequent as previously. 3. The drinking water tastes better. 4. Our skin is softer and more radiant and we use less cream. Awesome.
Live in a very hard water area and considered/researched which product offered quality, value for money and actually worked. From the first contact with EWT I was dealt with by a very friendly and knowledgeable lady who answered my questions and concerns. Installation was arranged within a few weeks. Received confirmation email with date, time and details of the engineer doing the installation. Engineer arrived early and was thoroughly professional and carried out the required work to a excellent standard, then talked about care and use of the water softener. Almost immediately I have noticed a huge difference in the quality of my water with the limescale stopping overnight, and skin and hair softer after showering. I'm so pleased I made the decision to buy EWT's water softener at a great price, with added drinking water tap and filter and with the peace of mind of a long guarantee. FANTASTIC PRODUCT
I had this for few years and first year system wasn't working well and 2nd year when we did the service that is when service improved!And what a charming engineer who was prompt polite and very very efficient.No disruption and no mess.The engineer knew exactly what needed to be done and answered all our questions...very happy customer and would recommend this company..
The Softner was fitted in less than 2 hours. the engineer explained how the softner works, and made sure we understood everything. Left the space very tidy. The water now feels very soft like silk. You can feel the difference when you touch it.
Have had the water softerner fitted just over 2 weeks and we are very pleased with it, no scum or chalk round the taps. Luke the engineer turned up on time and made a very neat job of the installation. Extreamley pleased with the results
15/5/14 We recently had a Gold series installed and was very pleased with the results. The water is noticeably softer right away and my wife and i love it as it has reduced all the effort in wiping and removing stains from surfaces. Very pleased so far and have referred to others. Also worth mentioning, the engineer who installed the system provided a really professional service. He explain how the system works with great patience.
20/12/2013 We had our water softener fitted on 19th November and noticed the difference straight away. Just doing the washing up in a bowl I used far too much washing liquid, soap lasted for ages just used the same amount of the liquid as we used to. Also the wife and I have noticed how soft our skin now feels, and no more brown stains in the tea mugs. So far very impressed with the results and its nice to see the taps and pipework staying clean too.
well its been a year now and the softener is still working very well, i had it installed as i suffer from dry skin and was using countless tubes of skin moisturizers ,my skin although is not completely dry skin proof it is a Lott better and does not irritate as it did before. five bags of salt seems to be sufficient for a year if it it set to purge every two days,the only negative i found is that it is noisy when it does do the cycle so i have set it to six in the evening rather than at night as we could hear it going through its cycle and it sounded as if we wer making popcorn in the sink,apart from that we are very please we had it installed and would recommend to any hard water areas
We noticed straight away that only half the amount of Persil liquid was needed for the washing machine. A lot less washing up liquid was needed also.
We had a water softener installed about 2 months ago. The installation process was straightforward and the engineer did a good job of explaining everything and tidying up. We have noticed less limescale since the softener was installed, and are happy with the free filtered water tap.
I had my gold series water softener installed last week & it has already made a huge difference to my water supply usage. Water is un believably soft, lighter & much nicer to use. It makes skin really soft, shower gel & soap give plenty of foam. This is some thing I had experienced when on holiday in Cornwall, Devon or Scotland. I am confident to say that you don't need to go to Scotland,Scotland comes to you! It equally has made a big difference to the drinking water due to water filter installation. Water out of the tap taste just as good as mineral water bottles. No more lime scale in the catle & marks on the taps. All in all myself & my family are really happy with the system & I am glad I have made the right choice. Definitely recommend it.
20/09/2014 Excellent service and product. Direct Debit saves money and gives peace of mind. Highly Recommended.
Over the past 2 years we have been considering wheather or not to install a water softner system in our home and wheather it was value for money and were all these things people were saying about it true.Well 6 weeks ago we had the system installed and to our great amazement from day one it's made a differance. Our drinking water is now a pleasure to drink not a chore. Now our shower toilet and sink sparkle. Our kitchen sink stays clean all the time not getting stained from black tea.The washing macheine sparkles with the clothes washing cleaner and whiter than ever.This was a very long awated good decision we made
Booking a visit was as simple as a phone call to the number on the advert. Being a skeptic, I was concerned about the fixed price and there would be no hidden charges when the unit was fitted - eg like charging for extra piping, etc. But I was assured there was nothing like that, and that proved to be correct.As promised, Chris and his assistant arrived at 08:30am. They were both very friendly and efficient. They helped clear the area and worked round some unusual aspects of the site, They worked for about 2 hours. The area was cleaned and swept up and left spick and span. Before they left, I was given full instruction of the working of the unit. I have only had the unit fitted a few days ago, but the wife says she can already feel a difference in the water quality.
17/01/2014: I just wanted to say a big thank you to EWT and particularly to your engineer. The product is great and we are now enjoying softened water which keeps all our appliances clean and bright and helps my dry skin. The engineer was a fantastic chap who is so helpful and polite, he plumbed in my system and despite coming up against a few problems (created by us not him) he did a first class job. Also I have found that every time I have contacted EWT the staff are all so polite and helpful and if they say they will ring you back they do. Thank you EWT I wish all companies were like you
Water softener appears to be an excellent product. HOWEVER, incorrectly fitted by the company and so considerable damage caused to the kitchen. Company now reluctant to put damage right and so could not recommend this company to anyone at present.
We have had our water system installed since April 2013. The system works well and I have seen substantial improvements in cleaning the bathroom and kitchen and kettle has only been descaled once sincee installation. Only comment I would make is that hthe salt bag runs out every month an I order 6 bags at a time. I wish we can order online so I don't have to keep calling the girls in the office whcih woudl save their time and mine.
We have had our softener now for a little over a month and we could not be more pleased. The water here in Dorset is so hard that our appliances developed a lime scale build up almost immediately. We are now almost lime scale free and have much better quality drinking water. This is a great investment that will pay for itself in no time.
We've had our EWT Gold Series water softener & water filter system for a year now, and have been very impressed with it. Most noticeable is how quick and simple to clean the bathroom is now with no more limescale to scrub away. A cup of tea tastes so much better too with a limescale free kettle. We've just had our first efficency check which was carried out very professionally by the EWT engineer, very polite and respectful. If you've been thinking of purchasing a water softener system, then I would strongly recommend EWT. A very professional outfit.
Had a EWT water softner fitted in our last home,was so happy with it I have bought it with me and EWT will fit it soon so that our family in Southampton can enjoy all that it has to offer
We've recently had installed both the water softening system and the drinking water filter from EWT and are delighted with the results! I thought about it for a good few weeks before hand then decided to 'take the plunge' - why did I wait so long? It has made a real difference to the quality of the water and the taste! No more white deposits around the taps and on the shower door, and saving money by needing less washing powder etc! The service too was very professional and friendly - a pleasure to do business with!
15/5/14 We had our water conditioner installed at the end of January 2014 and we are very happy with it and thankful we went ahead and did something about our limescale problem. We were having a particular problem in our main shower and, as the installer said, it would take a few months for the build up of lime to clear but it has and we now can take stress free showers which is always a pleasure! I am also doing a lot less cleaning due to water marks, yet another bonus.
I had model 500 installed 3 weeks ago and I am absolutely delighted. The initial fit was quite complicated but the installer was incredibly helpful and patient. The added benefit of filtered drinking water means I no longer have to purchase bottled water and I am also saving on soaps and shampoos as with softened water a little goes a long way. Do be aware though that you need space to store the large bags of salt that the machine requires. I would recommend this company to anyone looking to install a water softener as their product and prices represent excellent value.
11/10/2013 Soft soapy water for washing and fresh filtered water for drinking make for an award winning combination. All this as a result of your courteous and efficient service from our initial inquiry to installation. Our sincere thanks.
had a water softener system and a drinking water filter fitted just a few weeks ago and already noticed a great difference lime scale already reducing all round the house and it when it was fitted the engineer was very quick and efficient no mess very helpful the area we live in has very hard water
13/03/2014: The water softener has only been fitted a week and already we can tell the difference -the water is so much softer and taps etc are beginning to gleam!!! The fitter could not have been more helpful and installed the product just where we wanted it. It has been a stress free experience from start to finish. Highly recommended!!!
Polite and efficient engineers completed the installation in an hour. The difference in water quality was noticeable within 24 hours. Dishwasher and shower now scale free. Excellent.
An excellent product, expertly fitted and a fair price.
We have had our EWT for a week and its wonderful! it does everything it is advertised for: soft water, soft skin , clothes easy cleaning, clogged showerheads are gone, and tea & coffee taste so much better, we wish we had had this years ago , good buy & good service
We are very happy with the water softener and have had no problems. The softener has meant several advantages, softer washing and we now use less cleaning products.
I moved to a new home and thought it would be good to start with soft water. Having lived in other countries for more than 20 years and never experienced hard water, it is quite unpleasant - a lot of lime scale in showers and washing machines, hard hair and flaky face (had to start using face cream) is not making you life easy to be frank. Booking and installation was easy and quick. It would be beneficial if Ã‚Â£45 a year for salt was mentioned on the inquiry call and the fact that power required for softener to pump waste out. I am sure it is mentioned somewhere in T&C but a quick courtesy reminder would help. Drinking water tap has been installed as well - water is no different from what it was... channel it through Britta and you can taste and see the difference instantly. My friend also took sample to check how good the filter is Ã¢â‚¬â€œ in brief Britta works far better. I will review quality of water after next scheduled service.rnBut overall, I think it is a great machine, must have item in every household. Saves you money and effort.
24th Feb 2015. Our engineer Csaba contacted us early in the morning to advise us he could come earlier which suited us fine. I was not at home when he arrived but came home about an hour after he had arrived to find Csaba hard at work under our kitchen sink. He had covered the floor to protect it and worked diligently, carefully and efficiently the whole time he was here. Everything was fitted so neatly and he left the kitchen so tidy. He was pleasant and explained all about how everything worked thoroughly. We had our 2 small grandchildren here as well and they were being a bit of a nuisance but he was super with them. Obviously too early too notice any difference with lime scale apart from kettle and nicer taste. So looking forward to having sparkly showers, stainless steel stinks and smear free shower cubicles. I will be happy to out another review on here once we have used system for a while
We had our water softener fitted two days ago by Chris a brilliant engineer and Alax a trainee. Chris was the most patient of tutors to Alax, and he in turn was extremely keen to learn, so you have a good engineer in the making! Both young men were so pleasant and helpful and the job was done so efficiently, and without any fuss. Already we have noticed the scaling in our kettle disappearing, and the drinking water tastes so good. We would recommend your firm anytime. Rosemary Nutley
29/12/2014: What a difference in the water,tea tastes better hair and skin softer, no more scum in sink/bath/shower great product, highly recommended
We paid for the digital water-softener which was very quickly fitted in spite of being in a tight space. Everything was left neat and tidy. The difference was noted very soon after installation with more lather when washing and a good taste for drinks. We would strongly recommend EWT.
Having been let down by our original plumber over the fitting of a water softener bought through the internet, we saw your advertisement in the Daily Mirror and contacted you. We were very happy with the service that we received from your plumbers and are now experiencing the benefit of soft water. Lovely soft hair and skin and even the sink feels soft!! Altogether a very good service and one which we would have no hesitation of recommending. Thank you for a job well done.
Within a few days of installation my wife was commenting most favourably on the lack of lime scale on our Shower Doors. It has continued to impress a year later.
My EWT water softener has greatly improved the water in my house, the drinking water s2000 drinking water system I had is great and my water tastes much nicer! The service I received from the first call through to the install has been great and the installer was extremely friendly and helpul. Thanks EWT
We've had the water softener and drinking tap now for 9 months and having noticed the reduction in limescale throughout the house, we would not want to be without it and the drinking water tastes much better.
20/09/2013 We have had the system for just over a month now. The installation was incident free and completed on the day that was agreed. We have already noticed that we are no longer experiencing limescale build up on equipment such as the kettle, the shower cubicle and bathroom fittings. Other benefits are the improved feel of the water in the shower - it is now much softer on the skin and dishes and glassware washed in the dishwasher no longer have limescale residue on them. On conducting a survey in our household before writing this review, there was a universal thumbs up for the product and we are very pleased we had it in installed.
We have had the system installed since April 2013 and have seen the difference in the water. My kettle does not have scale, taps are cleaner and skin feels soft. Cleaning the bathroom has never been easier. I no longer buy any lime scale remover products,, I am very pleased with the system and highly would recommend this system.
Water is very hard in our area. but after installing Gold Series water softener from EWT, we can really feel the difference in the water. there is no more limescale in our water anymore. very good product. highly recommended. real value for money.
We had our EWT Gold Series water softener installed in May 2013. It's now two years. We are so happy with it. We are on your silver plan and quite happy. I just had to phone once only for annual service to be arranged. Today I had my annual service. The service Engineer Mr. Frank B was marvellous. Really appreciate him and his work. He was very prompt and humble. I would recommend EWT water softener in your house. Good filter and soft water.
Just about eleven weeks ago, we had the new EWT Gold Range Water Softner fitted in our house. We regard the day we read about your company in the newspaper and decided to invite you as one of our luckiest days. We are really glad and happy with the new changes we discover - soft, clean and bright water, actually changing our lives and health for the better. We wish that many more homes can join this worthy and rewarding club. Please keep up with the good work.
Great service from start to finish, great product really pleased with it and should have had one fitted a long time ago it is so worth it. So much less cleaning, never been a fan of water unless it was tea but i'm drinking lots now which is benefiting my health and your skin feels so much better great product. The engineer was brilliant, arrived on time, worked straight through, no damage at all and even fitted the whole product without cutting any holes in the cupboard. Great job. He fully explained the unit, demonstrated it and said there was no problem in calling if I had the least little concern. So far no issues and very please with all element of the service and the product
Should have had this product fitted as soon as we purchased our property! The difference was instantly noticeable and it just gets better. No more lime scale is so rewarding. From initial phone contact to final installation, EWT have shown just how companies SHOULD operate. Their engineer was prompt, meticulous and installed the product in a convenient position for us, not in the easiest position. He explained the equipment so we fully understood and left his work areas spotless. We will have no qualms about recommending their product. Spalding has now become a "nicer" place to live, thanks to EWT.
I can highly recommend EW water specialist. The installation was quick and it seems they know exactly what they are doing. The water quality is much better.
We've had our EWT Gold Series water softener for over 3 weeks now and all working beautifully well. My drinking water is now crystal clear and actually tastes much better! My bathing experience is a treat now and my skin is never tight or dry anymore. Frizzy and dry hair are a thing of the past. Every woman's dream come true! My friends have commented on the water quality before I even mentioned I had a softener installed. Best investment I have ever made for sure! Its like bringing the Highlands to Essex :) Thank you. Yours Forever looking younger, Ms Sultana
Since having our water softener installed 4 weeks ago we have already noticed the difference in the quality of the water and the change in limescale around our appliances. We were buying kettles every six months but haven't noticed any limescale over the four weeks. Our hair and skin feels softer and we use less shampoo and shower gel when showering, also there is no build up of limescale on our glass shower screens, they are now much easier to clean . We were very pleased with the service we received from EWT, the engineers were reliable, knowledgeable and helpful and the price was excellent. If you are thinking about purchasing a Water softener we would recommend EWT everytime for great quality and service.
We had an EWT water softener installed a couple of years ago and it has really improved the water that we use in our house. The lime scale has pretty much gone and the softener has worked great. Excellent customer service and services included within our price plan are carried out by pleasant technicians who have been very polite, clean and fast. This product is an absolute must if you have hard water.
We moved into our new park home in august and had our water softener fitted straight away, we are more than pleased with it no more scum in the bath or wash basins, I would recommend a water softener to all my friends I would not want to be without it.The engineer was very pleasant and knew his job very satisfied customer.
We had installation recently and was very pleased with the service. We find that our skin now feels softer and the housework has reduced a lot saving time and effort cleaning water marks and stains from surfaces. Very pleased so far and have referred to others.
The enginer who installed our EWT500 water softener was very professional and courteous and worked quickly and efficiently. We are delighted with the results; the shower screens are clear and we need much less washing powder and shampoo etc. Fantastic! Would highly recommend it!
Very pleased with the way my initial call was handled and all follow up queries I had after that to find out which product was best for my needs. The installation was simple and straight forward and we have really noticed a difference in the cleanliness of the shower and sinks. We are also using reduced amounts of cleansing products in our daily routine. I would recommend anyone living in a hard water area to get one fitted now.
Had a softener for some years from another company and it was fine. Eventually (after about 15 years) it gave up and we could not afford to replace it at the time. Had your softener now for about 5 weeks......... AND realised what we've been missing. I don't have to "scrub" the bath clean, and our new washing machine will never know what it's like to work with hard water. Also, Ollie's (my wife) Excema has almost disappeared again, after getting quite bad in recent years. I know you cannot make "Medical Claims" for soft water, but believe me, there is no other explanation for the improvement. Have even reduced from 'Three pins out' to Two, so very economical on salt. Thanks EW.
After almost 1 month I am very pleased with the result. For a very reasonable fee my flat is now free from limescale and my bathrooms / kitchen look much cleaner. I am confident that my appliances (wahsing machine / dishawsher) can feel the difference as well. Engineer was vey helpful and installed the unit very nicely as per my instruction. Would definitely recommend!
Very good service from the engineer, the product does what it says on the tin. Great improvements in skin.
Best thing I have ever did .....installing the water softener ....I will strongly recommend it to anyone...
29/4/14 The difference in the water quality is amazing. The water is so soft and the filtered drinking water is great. The staff on the telephone, by email and in person (Fitters) were polite and helpful. Would fully recommend this product and company.
23/12/2013 Really first class service. Contacted EWT on Tuesday 17th December and had the water softener fitted and working by Friday 20th. Very quick installation by a very efficient engineer. No mess No fuss and No disruption. Now enjoying the benefits and already after only 3 days the kettle is almost free of limescale! Many thanks
We had our ewt water softener and drinking water tap installed when we came back from an overseas holiday just over a month ago, we found that there was a far better taste to our tea/coffee and within a few days the water began to feel a lot softer the engineer was very helpful and explained how things work and how to adjust should we need to change any thing ( very helpful).Look forward to a long and happy relationship with E.W. Technologies. many thanks to all
The engineer fitted the softener unit and filter in a record 51 minutes. We have immediately noticed the difference in water quality, although the improvements keep coming as the water system washes through. Very happy with the product and the service. Thanks.
My daughter had eczema we have tried so many things to cure it but didn't work.Then I thought I'm going to try with water softener. It has been working well last two years. We had it installed in September 2012 and are very pleased with the service. We find that our skin now feels softer and the amount of cleaning has reduced.It saves time a lot. Very pleased with it so far and have referred to others.
I found EWT obliging & very helpful in all deptments. What a difference the Gold Series water softener makes,Highly Recommended.
We had our Water softner and water filter fitted on 31st May 2013. We are quite happy with the results for water usage as well as drinking. Already we can see the advantages. We would recommend this to everyone.
We read a feature in the Telegraph and thought we'd give EW Technologies a call. The sales staff were knowledgeable and very helpful. They arranged for an engineer to visit. We were impressed by Chris too. He fitted the softener and cleaned up after himself too. That was 3 months ago and the limescale has nearly all gone. Our taps and shower look brand new, the kettle and steamer are clean. We are saving money on cleaning products too, we hardly need to use any shampoo, washing up liquid or washing powder. EW Technologies told us this would happen but you have to see it for yourself to believe it! The customer service didn't stop there, we get a monthly text to remind us to add the salt, very helpful with such busy lives. We cannot recommend this company enough and the product is amazing. Try it for yourself!!
16/01/2014 We have enjoyed water softeners in our last three houses and were then told we could not have one in our present house! EWT said, we can do it! To our joy, they did and it is absolutely super - It wasn't the easiest to install into a 200 year old house but the engineer took his time and sorted it out in a highly professional way. Thanks Pat - top marks and we are delighted customers.
From the initial installation to the present day we have been dealt with in a truly, professional and pleasing manner. Thank you EWT
I've now had the EWT Gold Series water softner for more than 3 months. The installer was very friendly and helpful. Completed the installation fairly quickly, and to our satisfaction. As the contents of our large Megaflow tank were slowly replaced by the soft water, we started seeing the benefits. After bath, our skin and hair started feeling much smoother than before. Our soap and shampoo utilisation had gone down significantly. The shower glass started staying clean for a long time, without any limescale deposits on it. So our cleaning costs have gone down as well. The clean water drinking system is quite good as well and keeps supplying us with pure drinking water. Well pleased, and one of our friends had already got this system installed after hearing our experience. Highly recommended.
12/04/2014: Had my installation fitted a couple of weeks ago and have found the water now lovely and soft for showering, with the best of all, no more horrible water marks on the shower screen. The drinking water tastes so much better, overall I wish I had had this installed ages ago. The installation was easy and the engineer was excellent.
16th October 2013 Since having our water softener installed 4 weeks ago we have already noticed the difference in the quality of the water and the change in limescale around our appliances. We were buying kettles every six months but haven't noticed any limescale over the last four weeks. Our hair and skin feels softer and we use less shampoo and shower gel when showering, also there is no build up of limescale on our glass shower screens, they are now much easier to clean . We were very pleased with the service we received from EWT, the engineers were reliable, knowledgeable and helpful and the price was excellent. If you are thinking about purchasing a Water softener we would recommend EWT every time for great quality and service.
10/12/2013 I have had the softener for about 6 months and initially it was installed by a really professional fitter who gave a comprehensive brief on what to do. In fact the machine runs itself I just top it up with salt when necessary and it has proved to be a very worthwhile investment.
Found EWT while looking for water softeners, the decision to go with EWT is not regretted. We have immediately noticed the difference in water quality, although the improvements keep coming as the water system washes through. Very happy with the product and the service. The engineer fitted the softener unit and filter in no time at all. Thanks. I only hope your after sales services will also be great.
15/03/2014: Excellent service and fitting. Arrived at the job at arranged time and fitted the water softener with no problems or mess.The difference is amazing. We have not has to buy shampoo, conditioner, washing liquid , washing powder or toothpaste since it was fitted over 2 weeks ago as everything lasts so much longer. The car looks great when washed with no streaks as the lime as been removed. So many benefits that I cannot list them all. Brian
Excellent service given.Plumber explained everything clearly. Job done in just over an hour. There was no mess as he cleaned up when the job was done. BY BY Scale!
my wife and I purchased the EWT water softner. Contacting the company to arrange an install date was easy, fast and efficient and Amy who handled my request was polite, professional and efficient. So to was the engineer who came and completed the installation. Both are a credit to the organisation and I'd like to see their service and professionalism acknowledged internally. So far, we are realy pleased with the decision to purchase the EWT system and have no hesitation in referring family, friends or colleagues to your business. Regards Scott Graske
The engineer that installed my water softener (Lewis) was very efficient and competant and knew exactly what he was doing and could answer all my questions straight away. I live in a very hard water area and have noticed that the lime scale has been much reduced and hopefully it will make the central heating more efficient too.
Ewt engineer came and fitted my water softener.He was very professional and very polite.He explained everything to me what he was going to do to fit the softener.I already had a water softener for many years so, I thought it was about time for a new replacement.Chris spent a bit longer than he had to because on fitting the pipe work he had to turn off the water stop cock which sprung a leak as it was very old,but the engineer, being a professional and no big problem he fitted a new one,so I can't praise him enough.My water is soft anyway and with the service backup of Ewt I will have many years of great service and piece of mind.Thank you Ewt for sending one of your fantastic engineers to install my new water softener.Many thanks. Regards Dave Lovett
06/10/2013 i am contacting you to say that we had a water system fitted a month ago we are delighted with it and how much difference it has made to our water quality
We had our EWT 606 Gold Series water softener installed 3 months ago. The improvements are as the literature and sales/customer services teams report. We had a lime scale problem, that has now gone and I'm spending half the time cleaning the kitchen/bathroom! We used to get blocked kitchen and bathroom sinks, that problem has now gone! We use less soap, hair products and washing up liquid, this saving us money. Our skin is softer. This is all because we have a water softener! We highly recommend getting a water softener and wished we had got one sooner.
We received a very professional and efficient service from EWT. From the Customer Service Staff to the Engineers, everyone is knowledgeable about the products and offer great advice. We had our water softener installed in February 2014, and have noticed a significant difference - living in a hard water area I was scrubbing our Quartz kitchen worktop and shower screens every week to remove limescale and now use a light everyday cleaner with no effort; plus my son and I no longer suffer from dry skin. We highly recommend EWT for great quality, reliable service and fab product!
03/02/2014 Very satisfied with installation and the service from EWT from the start
We have now had the softener for 11 months, so have given it a good, long tryout. I still get pleasure of a clean kettle (no scale) when I fill it, also no scummy marks round the washbasin or bath, and no scale build up in the toilet. Makes cleaning so much easier and cheaper (no scale removers to buy). Yes, 100% satisfied, and would heartily recommend to everyone in a hard water area.
27/03/2013: Outstanding. The EWT Gold Series has made a huge difference. The Lime has disappear, the water taste good and the water is just different - it is like discovering pure water. The Tech guy and advisers were professional. I would not hesitate in recommending EWT to family or friends. 10/10
Mr. J patel. The EWT Gold Series water softener has already made a difference in a short time.Very good technologies and a great company team to deal with. Thank you.
Engineer was really great and personable as his knowledge and skills enabled an excellent fitting which at times I thought would not be possible. The changes were noticeable immediately in the kitchen, shower and washing machine. Just wish I had bought it years ago.
Excellent service, engineer polite, friendly and helpful. Bathroom and kitchen sink and appliances lime scale free. Skin feels soft and moisturised, less dry and not so itchy. Hair feels silky and frizz free. Would recommend installation of this product.
I made a simple enquiry over the phone and was dealt with such efficiency and proffessionalism, I was given all of the details etc. I signed up to having the soft water system installed. The engineers arrived in timely manner, they knew what they were doing and just got on with the task. They were neat and tidy and so pleasant. They explained the whole system to me. Job done. Needless to say that I am absolutely delighted with the result. No more lime scales, leaves my bathrooms and kitchen areas gleaming. I use miniscule amounts of shower gels and shampoo etc so it certainly seems to be delivering the promise. Why did I wait so long. Very reasonably priced too. I would recommend this system to all that live in hard water area.
I highly recommend E W Technologies for their excellent customer service, efficient installation and outstanding product. I had the softener fitted under the sink with an additional tap to provide non-softened filtered drinking water and R.O. Water filter system for drinking water fitted from them as well , the quality of water is almost same as bottle water . The ordering process was very simple and straightforward and they provided all the information I required. The installation was completed very efficiently and the softener was placed exactly where I wanted it. I could immediately notice the effects of softened water in the kitchen and now, after only a few days, the effects are noticeable all over the house. The bathroom gleams and only needs a quick wipe over after a shower or bath. I consider the E W Technologies water softeners to be excellent value for money with very reasonable running costs especially with the cover plan. Well done EWT - I am a very satisfied customer.
I am thrilled and delighted with EWT's 2014 Gold Range water Softener. The installation, carried out by the engineer. was excellent. He was obliging and cheerful throughout the lengthy installation and nothing was too much trouble.My softener had to be away from the sink unit due to a waste disposal unit fitted in that area, The engineer even reinstalled half a shelf to help with kitchen storage.We have already noted a completely different feel to the water, especially for showering and washing up.It's obvious to me that I will be saving on many household products as well as wear and tear on many appliances.
EWT. I found the company was obliging & very helpful in all depts. what a difference the softner makes,Highly Recommended.
Gold Series Water softener fitted a couple of weeks ago and we noticed the difference immediately. The initial contact with the office was friendly, helpful and informative but with no "hard sell" pressure. The engineer who fitted the system was polite, fast and knowledgeable. We have no hesitation in recommending to friends and family.
I had my water softener installed last summer and I am very pleased that I did. The whole installation was quick, efficient and not disruptive at all. I no longer have limescale in my bathroom, around the taps, on the draining board in the kitchen or on my glassware. My skin is liking it too and I no longer have problems with dry skin and eczema. I use less shampoo and other products too. The drinking water is lovely and I have saved so much money not buying bottled water. I am however, upset with the administration side, having been trying to set up a direct debit for the maintenance/aftercare and service, since the autumn 2014, the company still have not managed to take a direct debit which effectively means I am not 'covered'.
After installing the EWT 606 Gold series water softener and filter we have seem dramatic differences within the first week! Firstly the installation by the engineer was very professional. Pipework was all neat and tidy and we kept the option of having hard water for the garden and soft water everywhere else in the house. Secondly the cleaning has improved 100% and our skin definitly feels softer. One of my neighbours has already booked their installation based on my recommendation. Well done EWT!
My son recommended EWT for water softener I phoned them and he came on Third day. He installed Gold range water Softener and since than we have NO problem.I am very impressed. In fact we saved money on energy bill Thanks Ramanbhai H Patel SW18 3JZ
Had our installation, mid Dec 2014. Definitely a difference in the water as we are beginning to use less soap everywhere. What I like most is the filtered drinking water system-the water is so good, it has increase my water intake which is definitely good for my health. A big thank you to the engineer who was very friendly and obviously is not a cowboy and knows his job. Another plus for the company- friendly customer service , even when the receptionist could not help, she was polite in taking the details and promised a call back. However, I am still not convinced about the cost- I was told a bag of salt will last 2 months but it seems it will last only a month! I will also like to know how to gauge the quantity of salt being used in order to be able to plan for the replacement. Thank you all.
I had my EWT softener installed about six weeks ago and i am very pleased with results, it does everything you said it would the lime scale is no longer there everything is so clean and bright, I totaally agree with comments from other customers. My machine is excellent. I have recommended this softener to other people.
We had our water softener installed nearly a year now and it has really made a difference. Our taps in the kitchen/bathroom are not easily limescale and our toilet cistern which keeps breaking down before we had the water softener is now working great. Thanks. Kim
06/12/2014 We had our EWT water softener installed on 12Nov 2013, & was amazed by the immediate difference in the 'feel' of the water. I recommended you to a neighbor, who was equally impressed & will be having the system installed in his new home in 2014. The EWT representative, was really pleasant & explained everything I needed to know, which put me totally at ease. Thank you EWT for making my life easier. Sue Senior. Park Rd, Hampton Wick. Surrey.
Woorks fine and already lime scale going from taps etc. Find the adjustment panel a bit ifficult but due to my age and eyesight. Wish I had installed it years ago. M J Brown
Since having my water softener installed i can definitely feel the difference, water is much softer and a lot less cleaning around the house. Highly recommended
The EWT Gold Series is an excellent product, very cheap to run and very efficient on Salt usage
I really love the water softener fixed recently. I can see changes to my skin - so soft, clothes from washing machine feel soft & easy to iron. notice less use of detergents. love the softness plus the bathroom looks stunning clean & specially glass door + taps. Limescale has cleared too! Love this softener and would recommend anyone
Excellent service before installation, at installation and after installation.
We had our water softener installed over a year ago now and were very impressed with both the service and the price. The only problem is remembering to fill it up with salt periodically, but I am training the husband to do that!! Highly recommended.
I had the water softener and drinking system installed a couple of months ago and there is a noticeable difference in the build up of limescale. Cleaning the shower screen is easy again! The free drinking water system is very good. The engineer had to travel from the South East but was friendly, professional and courteous throughout. Would definately recommend.
I concur with the other reviewers about the efficiency of installation and its value as a water softener. My review focuses, though, on the excellent customer service. At the time of installation I did not receive the booklet with instructions/advice, so I was left with many queries. (it was being re-printed). I noticed a slight dampness on the floor near the softener and rang the company to report this. I had anticipated that an appointment might take several days however I was informed someone would attend within the next few hours. In reality, 30 minutes later the engineer arrived, problem identified and then rectified. What excellent after-care from EWT, very impressive indeed. ps I now have the informative booklet!
Have noticed a big difference from very hard water to significantly soft water. Taps and kitchen sink don't have watermarks anymore. The drinking water tastes much better now. Can also see difference in taste of tea. Glad that I got gold series system installed. Have already recommended to family and friends.
Chuffed to bits with our Gold Series Water Softener and drinking water tap from EWT. Working perfectly with no problems and very little salt usage after one year. Thank you Wendy
The engineer arrived at the scheduled appointment slot and installed the unit in no time at all, with very little disruption. He was extremely polite, efficient and tidy. He explained everything in easy to understand terms with no jargon. The unit itself is very neat and compact and started doing to job immediately. Absolutely delighted with the service from beginning to end - nice to deal with an efficient company.
06/10/2014 First of all my sincere apologies for the delay in sending this email. I wont't bore you with all the details but changing from Virgin to BT has been a nightmare!! However, we could not be more pleased with our softener. The very first indication of improvement was our kettle! Usually within a day or so of cleaning the lime scale away, we could see the issue cropping up again. With EWT's unit this did not happen and has still not occured! Hooray! Next was showering,wow, what a difference the softener has made! In a nutshell, we could not be more pleased so many thanks for all your help and installation. On this last point,I really must compliment your engineer, he was so helpful in everything during the installing on the OUTSIDE of our house. Very many thanks to all at ewt for your expertise. Regarda David Sandford
The service received has been first class - from the initial enquiry through to the installation
We had our Gold Series Water Softener fitted in November 2013. We had suffered hard water and constant limescale on our taps and appliances for almost twenty seven years.We tried lots of remedies to clear the problem ie;Electrical Gadgets on the inward flow pipes Magnets etc all useless and a waste of money.Since we have had the water softener these problems have been solved.The limescale took a little time to clear as the engineer said that it may some months as we had had the problem for so long.Baths and showers feel so luxurious with the soft water and we use less cleaning products which saves money,in the long term the water softener pays for itself.The only downside which was my fault I signed up for the silver package but should have gone gold on the maintenance as 5 bags of salt a year is not enough.I would thoroughly recommend EWT to everyone I know who is considering fitting a water softener.
The place we live has hard water and obviously it had effects of lime scale in the kitchen and bathrooms. My friend from Woking recommended an EWT softener. We installed the EWT 606 Gold series water softener and filter last summer. It is almost a year now and we see the amazing difference. The installation engineer was very professional. Pipework was all neat and tidy and we kept a hard water fountain and soft water everywhere else in the house. The hard water fountain was also fitted with a water filter. It makes it easier for installation to decide upfront where the softener should be fitted before the installation engineer comes for a visit. Secondly the cleaning has improved 100% and our skin definitely feels softer. Another implicit advantage is the limescale in the existing pipe work has gone away which further helps conserve energy for heating and saves money in longer term. One of my neighbours has already booked their installation based on my recommendation. A very good product with a excellent customer service, highly recommended. Well done EWT, 5 star performance!!!
02/01/2014 I can only say good news for the product and the service received. After 2 weeks we could really feel the effects of the softer water. 6 weeks in and all the limescale has removed from the shower. The service was so good from the engineer that fitted our unit we have recommended the company to 5 of our friends
Water feels great when washing hands or shaving. Clothing comes out of washing machine noticeably cleaner. Lime scale marks round plugholes & in loos have disappeared. Well worth the cost of installing.
I have noticed that the pressure in my shower has got a lot better since having the EWT water softener installed as my pipework and shower heads have been cleared of limescale. Not only that but the element on my water system seems to be descaled as it heats my water far quicker and uses a lot less electricity. Very happy with how my unit is working.
EWT 606 Gold Series Water Softener has enhanced our whole water system in the home. We now do not have to worry about our kitchen appliances being clogged up with Limescale. All our taps and shower systems are free from Limescale. We have also combined this with EWT drinking water system. The service is fantastic. The drinking water filters are changed every year & and the Gold Service Plan covers you yearly consumption of salt. Excellent value for money..!
Have had our water softener for about 4 weeks and are already enjoying the benefits. Our hair feels softer, skin is less dry, hardly any conditioner or moisturizer needed. Treated myself to a new kettle and there is no lime scale evident yet. My bathroom and kitchen are cleaner, granite work surfaces are shiny again and bathroom tiles and shower screen don't need constant drying off. The fitter was friendly, polite and efficient, he arrived on time and worked tidily. Would highly recommend to anyone living in a hard water area.
I am really pleased with my water softener, there is no more limescale build up around the taps and in the kettle and the shower cubicle is much easier to keep clean. The fitter and the after sales people have been first rate,I would recommend them and EWT water softeners to anyone
I had my water system installed 21 March 2014, around December the same year,my drinking water began to have a peculiar taste, somewhat earthy. I contacted Ewt but all they were interested in from me was to sign a service contract. I tried numerous times by phone but whoever I spoke too could not help, but somebody would call me back, that never happened. I have been told that one must always have a supply of water direct from mains. Can anyone help me with my situation. Thanks Frustrated
13/03/2014: We have just completed a month with our new softener. Very pleased with both the installation - which was complicated but very efficiently carried out. We live in an extremely hard water area and the transformation has been very obvious. We love it - even the dogs love the filtered water - quite amazing
What a great job! The Gold Series Water Softener installation was very straight forward, no mess left behind at all. The engineer was very friendly, helpful and knowledgeable of the products. The whole process was effortless, EWT are a pleasure to deal with. Customer service were also extremely helpful and very polite.
Our EWT Gold Series water softener system was installed on 30th October 2013. Since then it is over a year and half we are free from limescale. We have noticed the difference in the quality of the water and the change in limescale around our appliances. We now have a transparent kettle and it is spotless. Consumption of detergent has reduced significantly. Our hair and skin feels softer and we use less shampoo and shower gel when showering, also there is no build up of limescale on our glass shower screens, they are now much easier to clean . We were very pleased with the service we received from EWT. The engineers were reliable, knowledgeable and helpful. If you are having problem with hard water, we would recommend EWT every time for great quality and service.
We have had one of your softeners for a month now.We found that within two weeks our kettle had de-scaled itself and that our taps and sinks are clean.We have also found that our dishes and pots are streak free,I wish that we had heard about you earlier. M.M.Schofield, Norfolk.
26/01/2014: At first I was skeptical about a water softener but was pleasantly surprised as the effects were noticed immediately with the cold water and within only a few days for the hot water. No kettle furring, no scum on the shower glass and a general softer feel when showering makes this product very worthwhile. Fitted quickly and easily, explained the system and very happy we made the decision.
We had a water softener installed in March We live in a very hard water area and were always cleaning the tiles and shower glass in the bathroom and even had to replace the stainless drain board in our kitchen,not to mention how many times we had to descale the kettle. Since installing the water softener the transformation is remarkable. The bathroom stays clean and stainless steel work tops just need a wipe over. We are very happy
01/12/2013 We've had our water-softener for not quite a month yet, and are VERY SATISFIED...... Beautiful soft water when having a bath! No scum or residue afterwards, so easy to clean the bath...... .......and of course.....the benefits to the plumbing within the house...... BRILLIANT.....
05/04/2014: We have the water softener since the end of January.We are very pleased with the results, right from the beginning you can see the difference in the water, everything shines...sinks in the kitchen, bathroom, there's not scale anymore and the showers are nicer to the skin and hair.The engineer who fitted the unit was very nice and the staff on the phone also.Its a great investment. We also had a water filter fitted in the kitchen sink so no more spending in filters. thank you very much.
HAD E 501 INSTALLED 14/8/12 NOTICED STRAIGHT AWAY DIFFERNCE WHEN HAD A SHOWER AND WASHED HAIR FOR THE FIRST TIME,MUCH FRESHER AND CLEANER.WASHING CLOTHES IN WASHING MACHINE MUCH SOFTER.P.S.CHRIS THE PLUMBER THAT INSTALLED E 501 WAS EXELLENT,NOTHING WAS TO MUCH TROUBLE FOR HIM.THANKS AGAIN.
Cannot fault the products, or the fantastic service received, would not hesitate to recommend with 6 stars! Changed a skeptic in to a long term customer and referrer, Recommend with 6 stars Thank you EWT
This is by far the worst company we have ever dealt with. In two years we have had no service at all despite making numerous appointments. The only time an engineer did arrive was in the morning, when an appointment had been made for late afternoon. I have again had no response from the company after my call and am fed up constantly chasing them. As far as we are concerned, the system can be removed and our money returned.
Having been with the company for just over two years I noticed that I was still getting limescale. At the time I was sold a stop-scale saltless unit and was told (evidenced in a email), that this unit was in fact more expensive than the unit they initally offered me. As it was an expensive unit I would naturally think that it would it would STOP the scale. Well two years later I still have scale. Be careful with this company, they will take your money. Shoddy customer service.
Noticed the difference within days. I can clean the shower screen and now it doesn't get marks after the first shower. Amazingly enough the water appears hotter without amending the boiler settings AND I use half the amount of shampoo, soap, detergent etc. My hair and skin are softer. So many benefits I wish we'd got a water softener years ago. The staff are a pleasure to deal with and the engineer was polite and super efficient. Great product and great company to deal with.
Chris was fantastic, cheerful and efficient, did a lovely job. We are very pleased with our replacement water softener.
We have been pleasantly surprised by the immediate impact the installation has had. It is a delight to wash in soft water, there is no film of calcium on surfaces, skin is softer and water tastes great. The work was carried out quickly by a professional who sorted problems out and made creative suggestions.
I ordered a replacement water filter and it has been three weeks since you taken my money and did not provide the item. I called 5 times after that asking for it, first you claimed I will get it within 48 hours but it never arrived. I called again and few times after that, each time I just got through the receptionist who refused to put me through to somebody who can help with me and instead just passing on a message for somebody to call me back. Nobody called me back! The latest was, for somebody to call me back this Monday. Ewt took my money and did not deliver. Yo guys are scamming people with your substandard service.
26/01/2014: After more than 2 weeks of installation , I have noticed my kettle limescale free for the first time. Everyone in the family was amazed.The water tasted much,much better.Not to mention everyone is taking longer shower because the water feels fantastic. My wife's only complain is why didn't I had this system installed much earlier!!
We had the gold series water softener fitted by EWT after having done research on different types water softener manufactures. But I found that theEWT gold series was the best in terms of efficiency and water wastage during regeneration process of the softener . The Engineer was polite and friend and was knowledgeable ,he new what he was doing and installation was done professionally . His workmanship was very good . I have noticed within a few days that the kitchen sink is scale free and there are no water marks left when it's dry.
Began to notice a difference after a couple of days, water tastes better no scum when washing. Very impressed with fitter nice neat job.
Had the water softner installed in Feb 2013. Using it for nearly a year now and it's great! My skin feels softer and I enjoy my showers a lot more! Definitely recommend this!
09/10/2013 When I spoke to your sales person on the phone, I honestly thought it all seemed to good to be true. No need for a salesman/site engineer to call beforehand; an unbelievable price that had no hidden costs; the promise of soft water, after so many years of suffering the horrible effects of very hard water - and straight away?! ..... Well, it IS all true! We wish we had had a softener fitted 20 years ago, and the filtered water tap - which was free - saves so much time and money.
05/10/2013 We have had our water softener for a little over 1 month and what an amazing difference this water softener has made to us. The shower screen is like new. We are now linescale free, and what a difference to my kettle. Love the drinking water tap you fitted. The installation was quick, with no mess and a very polite and helpful engineer completed the work in no time. I would not hesitate in recommending EWT to everyone. Your service is second to none. I now wonder why we waited so long to have this done, dont hesitate, if you live in a hard water area, get it done today and notice the different almost immediately. Thank you EWT, worth every penny.
Wow. What a difference a water softener has made to us. The shower screen is now clean all of the time. Very polite and helpful engineers. I would not hesitate in recommending EWT to family or friends. The service was second to none.
Thought I would wait a few months before I sent a review on EWT's Gold Series Water softener.So here goes Water tastes better Tea taste better.Taps sinks and especially the shower screen are sparkling and don't need cleaning everyday like I use to do.Hair and skin feels softer and soap and shampoo lasts a lot longer.Have already recommended the EWT Gold series to a neighbour and he is also getting it fitted fitted after tasting our water
we have installed our water filter in may 2014.in last eight months there is a big change in our water quality, there is no lime scale on any tabs, tea kettle,dish washer gives crystle clear dishes glasses. we use very less washingup liquid, less cleaning products. big savings. ewt engineer has done very good job installing under the sink in avery limited space. i personally recommend EWT for the water filter.
Since I had my EWT water softener installed two months ago, I have noticed a massive change in the bathroom where my shower head and taps are completely free of limescale. Not only does my bathroom look better but my hair feels much softer after showering and i am using a lot less shampoo. Having two teenage children my washing machine is running frequently, i am noticing real savings every month on the amount of detergent i am using and i think the softener is actually paying for itself! I would recommend EWT to everyone, the filter has improved everything i thought it would and more.
I had my EWT water softener installed 3 weeks ago and I would say the results were noticeable immediately. I suffered from dry skin before but it has improved considerably in such a short time. We also have a drinking tap which is great for making my childs bottle and great for me as it taste great too! I was very pleased with the service we recieved from EWT who couldn't have been more helpful.
This is some thing I had experienced when on holiday in Cornwall, I had my gold series 606 water softener installed last week & it has already made a huge difference to my water supply usage. Water is unbelievably soft, lighter & much nicer to use. It makes skin really soft, shower gel & soap give plenty of foam.Devon or Scotland. I am confident to say that you don't need to go to Scotland,Scotland comes to you! It equally has made a big difference to the drinking water due to water filter installation. Water out of the tap taste just as good as mineral water bottles. No more lime scale in the kettle or marks on the taps. All in all myself & my family are really happy with the system & I am glad I have made the right choice. Definitely recommend it.
Since being fitted in 2013 all the hard water has gone, no more limescale in the shower or hard water spots in the kettles. Highly recommend the machine as it has done wonders for us.
From the initial telephone conversation to the engineer actually installing the device, it has been a pleasure dealing with this local British company. The explanation of how it works and installation process were explained nicely in lay-man's terms. The engineer was professional and courteous. I would recommend (and I already have) this company again. Needless to say the finished product of soft water is having its said benefits.
Good sound installation Minimum of fuss,bother and dislocation.Only Installed 31st March and we're feeling the benefits already.