60 Day Money Back
10 Year Parts Warranty
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guarantee if you're not happy
Pay £1 today and the rest on the day of the install
Book in online and you'll have your install date in
guarantee if you're not happy
Pay £1 today and the rest on the day of the install
After ordering online you’ll receive a link in your email to claim your £50 credit in your mobile app
Gold Series 500 Water SoftenerTimer Model - Pay £1 today to get booked in and pay the rest on the day of installtion. Installation included in price.
500 Model Water Softener
Homes of 1 - 4 People
100% Limescale Removed
G1 Drinking Water System
Free Professional Installation
Can Be Installed Inside/Outside
Cover Provided If Installed Outside
10 Year Parts Warranty
60 Day Money Back Guarantee
NSF Highest Standard Certified
HIGH EFFICIENCY BUNDLE
Gold Series 606 Water SoftenerMeter Model - Pay £1 today to get booked in and pay the rest on the day of installtion. Installation included in price.
606 Model Water Softener
Homes of 1 - 5 People
100% Limescale Removed
G1 Drinking Water System
30% More Efficient On Salt
70% Less Water Regeneration
Free Professional Installation
Can Be Installed Inside/Outside
Cover Provided If Installed Outside
10 Year Parts Warranty
60 Day Money Back Guarantee
NSF Highest Standard Certified
Check out our reviews on Google & Facebook we hope you become a fan some day too. 💓
11:00 12 May 20i invested in the best and it paid off as i had a skin condition and with the hard water in my area... the lime scale in my new bathroom made it look rubbish. Water softner gold 500 made this better which i Researching the water softner i build my confidence to invest in EWT due to thier excellent CS by Hayley - i bought the top softner and 5 yrs later i still had a John lewis syle of service thank you!!! (remember 2/3 of our body is water so clean up guys the best investment i made).read more
08:22 02 May 20Very pleased with EWT softner at home. Have been using it for 3 years with no issues. Customer... service is excellent as well.read more
14:09 29 Apr 20Excellent Customer focus Text Alerts and reminders sent also if experiencing Health issues to let... them know and fully on the ball ,Engineer was polite and courteous and even with this dreaded lockdown due to COVID-19 kept to the guidelines to enable our water softener to be repaired and servicedread more
09:05 27 Apr 20
16:38 24 Apr 20I've just had the annual service for my EWT water installation. It was very welcome, after the... service the engineer filled up the appliance and carried the rest of the salt through to my garden shed, something I'm not able to do myself. I love the soft water, its a real treat. Thank youread more
Shikha Nitesh Kansal
08:48 24 Apr 20We have been using EWT for last 8 years and never had any issues. Value for money as compared to... others available in the market.read more
07:20 23 Apr 20Good softener product and a very professional experience with their engineer. Engineer was well... experienced and friendly. Happy to answer any questions and remained professional in this current climate of Covid-19. Overall, a product we have been pleased with and continued support from customer service.read more
13:32 22 Apr 20I just had EWT installed in my property , water quality is excellent feel like coconut water . I... can certainly recommend to all my friends . I did a research on few other water softeners, and can say EWT is the best in terms of value for money, service and warranty .read more
Srivastava Reddy Nalla
10:36 12 Apr 20Installation engineer was patient and placed it at the correct spot. i am one month in the service... and I am already noticing the difference. water tastes definately better and you can notice the difference in clean clothes, after shower. so far so goodread more
14:50 06 Apr 20I have the water softener and water tap installed for over a month now and it’s great constant... supply of softened water. I can see a massive difference in my water now no more limescale building up. Installation was very quick and efficient, engineer even cleaned up everything after he finished.read more
08:31 06 Apr 20Excellent service, fast and effective!
09:28 02 Apr 20I had an issue with my Account and it was resolved quickly by Ryan in EWT. Great Company.
14:03 16 Mar 20Product works amazingly and staff are friendly and efficient in resolving any queries.
11:48 28 Feb 20
11:03 07 Feb 20EWT water filter are efficient and good, also liked their customer service and annual servicing. It... has been 4 years now and water filter working without any issues.read more
12:42 16 Dec 19Have been with EWT for a few years now and when I called up to say the drinking water tap was... leaking at the base and I have wooden worktops that could be damaged from water they sent an engineer out to change the tap within a few hours! Fabulous service! Thank you for your prompt response!read more
15:53 07 Nov 19Quality Service and Team
Capt. Gagan Lamba
12:44 29 Oct 194 years into our ownership, customer service has been excellent, supporting the service and... maintenance needs of our unit. Special thanks to RG at EWT for the communications over this time.read more
14:09 22 Oct 19Again the engineer arrived hours before the estimated time. Job carried out quickly, efficiently... and cleanly, to our complete satisfaction.Thanks EWT for a top class service.read more
11:40 19 Oct 19Edit 18.09.2019 - since my last review I was contacted by EWT and they have since sent an engineer... who have now come and changed the settings in the machine. I have noticed I have soft water all the time now. I am happy with that. . I hope that it continues the same way....had a Harveys trial before installing the EWT water softener mainly as it costed less; but I don't think it is even half as good as the harveys. Harveys has life long warranty.. EWT does not. I find that I do not get soft water all the time and whenever I refill salt it is gone in a week!!! It should last about 3 weeks based on my usage. I called once and asked about it and they were willing to send a engineer down and told me they would charge me for it if it was my mistake!! well their engineer has installated and set the machine I didnot change anything on the machine so I do not know why i should be paying for it!! All in all i regret my decision everyday of changing from Harveys to EWT. I had HARVEYS FOR 3 months trial and it was excellentread more
16:49 16 Oct 19EWT is a really good product and I have been using it since last year. I would definitely recommend... it. The installation done nicely by an engineer and after sales service is very good as well. Thank you EWTread more
18:49 02 Oct 19
08:02 01 Sep 19I’m so happy with EWT . It was installed very quickly by very professional and friendly installer... from the company . Since we got installed I see big difference in my house . No more limescale in the kettle , showers, sink and anywhere else . I noriu different in my hair, much softer. Drinking water so much better. Costumer service is great. Definitely recommend it EWT.Sonata Bagotyriūtė Keogh, Enfieldread more
05:43 23 Aug 19Great product, great customer service. Highly recommended EWT.
19:17 07 Aug 19Always great service and efficiency. Easy to contact and always very helpful over the phone.
09:29 07 Aug 19Excellent service, very happy with the product installed. Can feel the difference right away.
05:22 05 Aug 19Excellent Service and extremely helpful. I would recommend EWT to any of my friends and family.
18:54 02 Aug 19Have the water softener for a few years now delighted with it and the best thing is the yearly... service so we know it is always up to scratchread more
09:41 01 Aug 19Great service ...karen was very helpful when I had small issue ..great system would highly... recommend....read more
15:29 26 Jul 19Top notch service. Friendly and professional Engineer. Left the place spotless after the... installation and took the time to explain everything to us.Our water is so much better now. So glad I chose to use EWT.Fully recommend them if you need a water softener.read more
Seamus Mc Donagh
18:07 22 Jul 19I would highly recommend EWT to all my friends and family. From day 1 when I had it installed I... have not had a spec of lime scale in my kettle, shower heads, taps or toilets. The water is so soft it is literally luxurious to use in the shower & also the drinking water is so fresh tasting it is better than any bottled water you can buy. Also EWT are fantastic with their after care, especially with their annual service.read more
08:46 22 Jul 19My experience with EWT was fantastic from start to finish, from the salesperson on the phone to the... lovely gentleman that called to install the unit. I didn't have enough space for the unit under my sink and I didn't want it installed outdoors so the engineer had to cut through my kitchen units and did so with the greatest care and precision. I have had the unit a matter of weeks and notice an incredible difference already. I can't believe I didn't invest sooner. I have almost zero limescale stains on my shower and sinks and expect this to disappear completely. I highly recommend EWT to anyone looking to rid their house of limescale.read more
21:54 21 Jul 19Excellent service and product can’t recommend highly enough!
20:10 21 Jul 19Excellent company to deal with. Efficient and quick installation. Engineer was extremely... knowledgeable and helpfulread more
18:50 19 Jul 19This is second water softener by EWT in my family and they have been consistently professional and... friendly over last 5 years. I ordered the product after some market research and found EWT to be still the best. The installation and service has been excellent. I will recommend EWT.read more
14:23 19 Jul 19Absolutely best decision ive made this year. I highly recommend EWT Water. The gentleman who... installed the system was a pleasure to have in my house. I can see a difference in my shower and sinks which brings my OCD levels down to nearly zero. Worth every penny.read more
13:37 19 Jul 19I have find these guys on the internet and placed an online order.They have scheduled an... installation slot confirmed both by email and text.Their technician did brilliant job, he came on time as promised, he was clean, tidy and completed the installation in timely manner with no issues whatsoever.Results are absolutely amazing, no more limescale, water is soft, no more dry skin and the drinking water tap is a big +.Would definitely recommend these guys!read more
19:20 15 Jul 19The service I received from EWT is second to one and simply up there. From start to finish the... staff were absolutely professional and answered all my questions. I was finally convinced to go for their services. The installation was prompt and gentleman engineer / technician was very professional and tidy. Since the water softener was installed I have noticed a huge difference in my water quality. I think it was one of the best household decisions that I have ever made. Money well spent. I will definitely recommend EWT to anyone.read more
ram c nair
11:48 12 Jul 19EWT WATER SYSTEM COMPLETELY REMOVED LIMESCALES AND WE ARE SO HAPPY ABOUT IT. FANTASTIC SERVICE... FROM EWT. HAPPY TO RECOMMEND TO ANYBODY WITHOUT DOUBT.read more
20:35 07 Jul 19Great customer service, very professional and friendly. Would most definitely recommend. Thanks.
09:25 06 Jul 19EWT provided an excellent and professional service. The difference in our drinking water is... incredible. Finally to have a cup of tea with no residue left in the cup!! Their service was quick, prompt and easy. I would highly recommend this service to anyone living with limescale in their water.read more
14:28 04 Jul 19Excellent service. Engineer was excellent. Would highly recommend.
07:54 28 Jun 19My EWT Water softener was installed several years ago and it has been fantastic producing really... pleasant water to drink and soft soapy water with which to wash everything. I really recommend it for any household where they suffer from hard , poor tasting water. The company, also, maintain it for me by an annual service. Pamela Langdonread more
14:49 27 Jun 19A very good product. It does exactly what it says on the tin, softens hard water. The staff who... service the water softener and deliver salt are professional, polite and always in good form. Go raibh mile mhaith agat EWT.read more
13:29 24 Jun 19Very happy with my order. all was done online and plenty of info provided regarding engineer call... out. Engineer was very professional and completed install quickly and very neatly. Demo of system was given and we are very happy with the performance so farread more
14:27 19 Jun 19The water softener is great. I live in a very hard water area and it makes cleaning so much easier.... The customer service is good too.read more
10:15 19 Jun 19Excellent customer service and value.
20:05 17 Jun 19A very helpful young man came to perform the annual service. He was polite, friendly and efficient.... I was very pleased.Hope he comes again next tine round.Thank you EWTWe are pleased with our soft water. Our only problem is the weight of the salt bags which are 25 kg I believe. That is very heavy for us both in our 80s.to carry.read more
14:35 16 Jun 19Very effective and definitely best buy. Within a month we started noticing the declining of the... limescale on the kitchen and bathroom accessories especially bathtub. After 2 month you can definitely feel a noticeable different in the water. I would definitely recommend its for anyone who wants to reduce hardness in water.read more
12:25 05 Jun 19
10:04 28 May 19Very professional service and very helpful and polite installers!
14:52 22 May 19Can highly recommend this company. We have been with them a few years now and we are impressed by... the quality of the water softener that they installed. Their engineers are always courteous and knowledgeable when carrying out the annual service.read more
16:10 14 May 19First rate service by their engineer who left everything clean and tidy. Have always found their... staff to be competent and dealing with their Admin nice and easy.read more
18:11 13 May 19I am glad I made the decision to buy the EWT water softener. It will surely pay off. The... installation was done professionally and hassle free. No more worries of buying dishwasher salt or limescale protection tablets for your washing machine. And finally, no hard water stains in your bathrooms or limescale in your kettle. You don’t realize how bad it is until you get rid of it. So, happy days!!! Thank you EWT team.read more
15:34 10 May 19We've had our water softener system now for a number of years. Great service, never had any issues... with the salt unit. Very helpful and friendly customer service team.read more
20:23 06 May 19Having now had our softener installed for just over a two months now, I can honestly say this is... one of the best decisions we have made in terms of home improvements. The water is literally transformed the minute it’s installed. We still feel and notice the difference now. In terms of the installation, the engineer could not have been better. He installed it into our new kitchen (under the sink) as if he was working on his own kitchen. A professional, neat and clean job. Customer service at EWT is superb. The staff know their stuff and cannot do enough to help. If you are doubting getting a softener or wondering why this company is much cheaper than all the rest then don’t. Our experience with the company and the softener have been second to none. Very happy customers.read more
21:13 03 May 19Excellent service, from text reminders about salt top ups and services to the seamless installation... process! Highly recommended.read more
15:18 03 May 19Excellent service. Engineer arrived bang on time and sized up the installation , the job wasn't... straight forward and involved having to get behind a cooker and a dishwasher, there was no complaining he just got on with it. Engineered tidied up after himself and carried 5 bags of salt into the garage. Would recommend to friends and family.read more
15:17 03 May 19Really great service and value for money
16:38 26 Apr 19Excellent customer service and great product. Fitted in 45 mins. Really friendly and prompt. Would... highly recommend.read more
10:29 01 Apr 19Got the EWT 606 installed around 8 months back, works flawlessly. Limescale is the thing of past... now, bathrooms and kitchen utensils are sparkling clean.Recently ordered salt replenishment, got delivered on time.I have already recommended EWT to few of my friends who are happy with it. Wont hesitate to recommend.read more
18:35 29 Mar 19We have an EWT water softener in 4 years now. Before that we were replacing showers annually and... sometimes twice annually. Kettles and irons were being ruined as well. I quite honestly wouldn't be without it and have recommended it to neighbours as well.read more
15:24 29 Mar 19Very neat, reliable water softener unit, and good customer service.
18:52 27 Mar 19Excellent service.... Very friendly engineers and support team. We are very happy with the neat... and tidy installations. The whole experience with EWT Water from our first enquiry to installation is great. Excellent communication through email and text messages. I would highly recommend this products and services to anyone looking for a water softener.read more
18:10 24 Mar 19I have my EWT softener installed 3 years now and my household appliances are still limescale free,... previous to getting my softener I was getting through an electric shower every year so that is what I call a result and along with the package I got a filtered drinking water tap installed and get it changed every year as part of my service, I have no hesitation in recommending EWT or their products KILDAREread more
14:38 22 Mar 19I live in a very hard water area. Sclimestone on everything. I then had an EWT water softener... fitted and what a difference!Soft water and no deposits, everything looking sparkly clean and lovely on the skin. The engineers arrived on time, were very professional, no mess and cleaned up before leaving.I fully recommend EWT.Ian Cheek, Kent.read more
13:38 21 Mar 19Excellent service from the first contact I made with EWT. Fast friendly and most of all top quality... product, the difference in the water quality we now have is second to none. I Would highly recommend their services to anyone having water issues. John Kelly co Meath, Ireland.read more
14:33 19 Mar 19
18:31 15 Mar 19EWT Have been so very perfect in everyway from the sales team to the after sales service and to... include the owner.If they say something then they’ll do it!The product is just the best. My bathroom and kitchen have benifitted from the water softener immensely. Would recommend this company wholeheartedlyread more
15:38 13 Mar 19I highly recommend this company. Great customer service, value for money, professional hassle free.... I get a text message with the date and time for my yearly service. It’s good to be reminded, what’s even better is you can reply back to change to a more suitable time. I really appreciate that the technician always asks whether to take his shoes off upon entering my home 🙂 It has been a few years since installation and no problems have occurred. I was introduced to this by a family member. We have all benefited from our water softener and filtered water tap. Thank you as always!read more
09:44 12 Mar 19
22:29 11 Mar 19Very neatly installed. The engineer (Frank) was amazing at the job. Fitted the entire unit very... quickly and demonstrated the working. The unit works very well. Definitely recommended.read more
10:55 07 Mar 19Amazing product. right from the get go, even the engineer who came down to install our machine was... fantastic and very helpful in every questions we have asked. we noticed right away that the water after few days was very soft especially when your taking a shower. My kids skins who is always dry is noticeably bright and soft now. My face skin was feeling more young and very soft. I'm 42 and I feel like I'm 10 yrs younger now. The water we are drinking is better in taste and my kids noticed that as well, they are drinking more water compare before we got the EWT SOFTENER. I will going to recommend this to all my family and friends.read more
18:25 04 Mar 19I have been dealing with EWT for a few years now and I have found their customer support second to... none. They keep in touch with advise and reminders to top up salt which I find very helpful.read more
14:33 28 Feb 19Very high quality product. One of the best investment I made.
10:51 28 Feb 19Procuring water softener from EWT was the best decision ever in terms of providing long term... quality water from a private well - and I live in an area notorious for very hard water. I've the EWT solution for 5 years now and the water is still great & free from lime scale, which is due to regular maintenance that EWT carries out on annual basis under a reasonably priced plan. Highly recommended!read more
18:56 27 Feb 19
14:18 27 Feb 19Always satisfied
15:07 25 Feb 19The whole experience of starting from order to fitting of the softener was very smooth. The... engineer who came to do the job knew exactly what he was doing. He has done an excellent job, can't fault at all. The quality of water has improved dramatically. The skin suddenly feels very smooth. White marks are the things of past now. Cleaned the bathroom after the engineer went, and still it is sparkling, no white spots at all. Will definitely recommend EWT for the water softener.read more
17:01 21 Feb 19Excellent product and installation engineer was professional and extremely knowledgeable, highly... recommended EWTread more
16:43 21 Feb 19This is the third water softener I have had in 36 years. It is by far the most efficient. The water... is silky smooth and it is small enough to be tucked away in a corner of my utility room. I would definitely recommend this company. Fast, efficient and a pleasure to deal with in all.read more
Kevin Mark Yee
11:04 20 Feb 19We’ve been with EWT for a number of years now. No limescale. Nice tasting water and tea. Yearly... service. Water filter change. First class service and customer care. Get your EWT water softener, I say, from my long term experience.read more
14:52 15 Feb 19very good price and great product. Friendly engineer, IN OUT -- WATER SOFT. Its been just over a... week and we can already see the difference the softner is making, use way less product for washing and bathing and skin feels nicer. EWT offered the softner + drinking water filter and tap in a bundle deal which is the cheapest you and find in the market.read more
11:47 13 Feb 19
14:42 12 Feb 19I got a bargain, when EWT Gold series water softener installed a year ago,This could be one of the... good decision I ever made ,I been sand a professional plumber for installation and I was surprised by his knowledge and workmanship.EWT also supply and fit drinking water tape with filter free of charge.After one year I can say confidently I never face any problem in our water softener function, The biggest benefit in my case is I don't have dry skin anymore ,Thank you EWTread more
10:58 12 Feb 19I have had a water softener in every home since 1976 and how technology has changed. EWT installed... our present kit in 2014 and what a difference it made to the quality of a bath, shower, dishwasher, washing machine - no crusty lumps of lime-scale around taps, sinks or loo! The Engineer comes every year to carry out a service and swapping over the filter in the additional drinking tap. No complaints, no problems, in fact a 'touch better than excellent'.read more
13:42 08 Feb 19
16:41 21 Oct 18
22:18 20 Oct 18I have EWT water softener for past 4 years now and also the water filter. I have saved a lot of... money on my energy bill especially my gas bill . My toilet and my dishwasher are so clear every one who come to my home ask me how come they are so clean . I tell them about the water softener. i most of my friend have also got EWT . To be honest before EWT I used Harvey it was so expensive and salt was too much, I as so happy and glad that i changed to EWT I save on money and also salt is not that expensive as the harvey one . I no problems and every year the servicing team show me the how my machine is running . They show me the water tested also . I am so happy and satisfied with EWT that I should share my experience I would suggest every one to think before going to other brand of softener as you will be wasting money and time .read more
12:45 17 Oct 18Had my water installed last week. I can see a very big difference in my water. My skin feels so... smooth. Customer service is great and was a swift transition from ringing up to getting it installed. The engineer was compliant and professional. Would recommend 100% to friends and family.read more
14:58 09 Oct 18I previously had a water softener fitted when we purchased the house until it stopped working... several months agon ,we have noticed the scale and scum coming back over time ,so i ordered one thru EWT water specialists and had it fitted about a week ago .I was impressed with the fitter who done a great job explaining things as he went along,great price also noticed difference in the softened water straight away .Rogerread more
14:43 05 Oct 18all done in a professional manner. and all questions answered.
20:33 07 May 18Wonderful unit and great customer service thanks
11:10 20 Apr 18We've been an EWT customers for 6 months now and the service we've received throughout our soft... water journey so far has been fantastic. Our account holder Grace is amazing who has sent us reminders and general questions to see how were getting on. We've seen improvement in our skin and hair massively from our showers. Hard water in London ruins my eczema prone hands, so its lovely to be able to wash dishes without the gloves.read more
09:17 26 Feb 18Excellent, if i had bought this system years ago I would have saved a fortune in time and money... with all the issues with limescale in our home. Excellent company to deal with and one of the best features of the deal is the free drinking system. No more bottled waterread more
21:22 26 Jan 18I discovered EWT from a full page advertisement in the Metro newspaper. I saved the advert and... spent a few months deliberating on whether to have a water softener installed in my home. I had always lived in a hard water area and after paying a callout to an engineer to fix my shower who diagnosed the problem as having a heavy build up of limescale. I decided to have EWT install their metered gold series water softener. I booked the date and the first time slot in the morning and there were no worries about the installer letting me down as he actually arrived half an hour early, which was even better! The installation went smoothly and he installed the water softener unit, drinking water tap and filter plus left us with a water testing kit. I must admit, I thought that having a water softener was a bit of a luxury, but I feel that it was money well spent as the results are amazing. I just wish I'd have been braver and had it installed months ago. A big thank you to Ryan & Amy for giving great pre and post customer service and making me feel part of the EWT family.read more
10:20 12 Dec 17This water softener has changed my life, tasty tap water, much improved cuppa of tea and... coffee☺️👌✨🙌; no more limescale, skin feels nice and soft!! Thank you!! Totally recommend these guys!!read more
18:15 11 Dec 17Fantastic water system, I researched water softeners extensively and I am so happy with my choice.... I would definitely this systemread more
18:03 11 Dec 17Great service, really neat and tidy work. Raff is very nice to deal with. Thank you
11:18 08 Dec 17
09:42 08 Dec 17
05:13 11 Aug 17
17:53 15 May 17Great experience so far. Installation was professional, and we're already enjoying the benefits of... soft water.read more
09:33 23 Mar 17High quality water softeners and excellent customer service. i highly recommend EW Technologies.
Based on 224 reviews
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Rachel Dunne Mullen
Hi I rang today looking for help & advice. I spoke to a lovely girl called Deirdre, thank you today for your... kindness, help and your professionalism today, it was really appreciated. Would highly recommend Deirdre to anyone looking for a water system or advice on anything. Deirdre went through them all and I thought it was so helpful to a customer who is looking to purchase one and explaining wasnt an issue. Great service and a great employee. Thank you Deirdre 😊read more
Lou Lou Compton Talbot
ewt posted that they were giving away personalized drink bottles so have them the information required I got a dm to... say bottle was on the way that was almost 5 weeks ago now im now thinking this is a scam companyread more
Very efficient service engineer, and friendly. Top class work. We couldn't fault any thing.
hi.i was delighted with the customer service received from Diedre.She went the Extra mile ,was very pleasant,helpful... and professional.read more
Celine Doherty Kelly
very professional and very quick to respond to any problems that may occur would highly recommend EWT
excellent service. Deirdre was amazing and so helpful over the phone. very clean and professional job done today.
Wonderful service from start to finish. We would definitely recommend their services. The installed unit has been... performing well and we see a massive difference in water softness & quality as Dublin 15 water is very hard. Thank you!read more
Got the gold seried installed by tomek , quick and effecient service no more lime scale i should have got one years ago... 👍read more
I got my filter in 5 months ago and I am very pleased with it. No more limescale, water much softer and drinking water... really nice and cool straight from tap.read more
EWT is a marvelous facility, we have used two of it's products since 2011.These are the Water Softener for the... whole house, the effects speak for themself. We have soft water and so use a lot less washing liquid in my washing machine, dish washer, shower and sinks.The build up of limescale in kettles, showers, irons, washing machine and dishwasher is a thing of the past. Our heating system uses a lot less oil and the radiators heat hotter as there's no buildup of lime.My shower doors are crystal clear instead of splattered with lime deposits.My skin and scalp used to suffer irritation from the lime in the water- but not any more, both are soft and irritation free.We have a Reverse Osmosis unit at the kitchen sink which provides crystal clear drinking and cooking water. We were unable to use the water for drinking even when boiled as it was cloudy , smelly and unpalatable. Having a small child meant buying bottled water and this was unsustainable and expensive. Now we have water that encourages us to drink more and is safe from all bacteria.I couldn't recommend this Company, Staff and most importantly their wonderful Products which enable us to enjoy the benefits throughout our home , helping us stay healthy and saving us moneyread more
very good service 👍. No limescale anymore after instaling the system. G5 filter is great
We had a system installed in our house in February it's the best money we have ever spent. The kettle is still like... brand new the drinking water and all water coming into our house now is fantastic. The service from this company from the girls on the phone to the engineer to the follow up call after installation was fantastic. I would highly recommend this company. Thank you EWT once again. Orla O Shea Meathread more
Barry Mc Donnell
EWT installed both filter and softener 2 yrs ago with the best customer experience. Nothing was a problem and have had... them back for general servicing equally the same professionalism from all their engineers and the office staff. Highly recommend.read more
Inesa Ir Mantas
Very happy with the installation and etc. Everything was very professional starting with the customer service and... technician who installed it. Definately will recommend to anyoune.read more
Great After Sales Service.
Excellent service by friendly professional staff.
Had our water softener installed almost 6 months ago, great service and good value ! Loving not having to buy bottled... water anymore and how clean our shower doors look.read more
My recent service took three appointments to get right but it was very well done and all worked out fine in the end.... The engineers are always very professional, and they clean up after themselves. I've been an EWT customer since 2015 and the water softener has never needed attention beyond the annual service.read more
Great service and customer support. I am with them for a few years now.
I installed the Gold Series unit. The installation was smooth and quick. Immediately I saw the difference in my kettle... and it remains spotless after just two days, unthinkable before. The unit operates completely silently, is very stylish and is unobstructive. Very happy with purchase.read more
The service is second to none always turn up on time that they allocate and the service engineers are always polite... and cannot do enough for you would recommend to anyone wishing to purchase your product.read more
We live in an area with very hard water and after getting the Gold Series softener the limescale literally disappeared... overnight, the product is brilliant and the technician who installed was super friendly and helpful answering all of our many questions.read more
Brilliant service and customer care. Very efficient and knowledgeable. The limescale in the house had disappeared and... my appliances are working efficiently. The quality of the water softener is brilliant - it hasn’t given me any trouble and it’s very reasonable too.read more
Good service and Good quality.
We just bought our new ewt water softener and we are so happy it solved our problem straight away. With very... professional and friendly engineer who explained everything how to maintain the softener and how it works I'm highly recommend ewt. Special thanks to Tomasz for very quick and professional service.read more
We have had our water softner for 5 years installed by EWT. Have it serviced every year. Excellent service and very... professional and friendly engineers. Would recommend EWT 100%.read more
Clódagh Ní Dhubhghaill
Tomek installed my water softening system today and did an amazing job. He was extremely efficient, very friendly and... explained how to use the system extremely well. I would 100% EWT from my experience with the installation alone. Looking forward to not having to descale all my appliances all the timeread more
had a service today on a system that came with our home when we bought it. The engineer was great. went through it all... with us, how to maintain it and what we needed to do to keep it in the best shape.Thanks so muchread more
We had our water Softener and filter tap installed on Monday. We had just moved to a new small development just outside... Norwich which has really hard water. Our new neighbour had used EWT before and recommended them...and our other neighbour went with EWT as well. Compared to our previous Softener it was half the price and the installation engineer was really efficient and helpful. Would highly recommend EWT.read more
After instilling water softener and drinking water filter system the difference is absolutely incredible. Appliances... and showers are free from limescale, water tastes better, skin and hair is a lot softer. Would highly recommended! Thank you.read more
I have seen a massive improvement in the quality of my water since installing EWT 500 salt unit. The glass in my shower... is now gleaming, which just tells me what benefit it is having on my appliances and pipework throughout the house. A fantastic investment.read more
Elizabeth O' Byrne
Have our system over 5 years now. Get sent reminders of service and it’s all v efficient. Would def recommend
Excellent service. Lots of communication and could confirm, including ordering salt, via txt. The service person was... excellent. This company has the best service I have come across in Ireland and lecture on this subject at 3rd level.read more
I highly recommend EWT, they are the best.The engineer that installed our water softener did a VERY GOOD JOB, tomek... tomek, was a very nice and kind gentleman.The whole family was very happy, no limescale in the house....read more
Lily Ann Pabillaran Ecarma
Very inefficient. They arranged date and time of delivery for the bags of salt and nobody turned up. Wasted our whole... afternoon waiting. When I rang they insisted they have photos but turned out their delivery / engineer LEFT the bags at the doorstep at the wrong address. Now, they assured me somebody is going to deliver it today but it was nearly 6pm so I rang and I was told that an engineer is going to ring to schedule delivery. It’s 18:16 pm and there was no delivery nor a call and when I rang again, it went straight to a machine that says they are closed. Very disappointed as I wasted another day with this company. I won’t recommend this company again. They were very prompt when they installed but of course they should be because they would loose customer if they won’t turn up as scheduled. After this experience and the way I was treated, would never recommend this company again.read more
Efficient,friendly service at a good price
I'm with EWT for years now and there service and product is excellent. I would highly recommend them for anyone with... hard water issues.read more
duleek co meath, i got EWT installed last week and already can feel the difference in the water, after ordering it they... booked my appointment for the following week turned up on time explained what needed to be done where it would go and cleaned up after then explained how it works, done and dusted in a couple of hours and i now have much cleaner water. very happy with purchase.read more
myself and my wife had the gold series 606 series softner installed in our house. I have to say the engineer martin was... very friendly and professional and had the job dine in a very short time I would highly reccomend ewt to anyone who is looking to get a water softener installed I would give them 10/10 anywayread more
Prompt service, very helpful and efficient.
Coast effective, excellent customer service and we are happy with the water quality.
I am a customer about 11 years and couldn't recommend EWT enough. if there is ever a problem they are easy to contact.... their customer service are brilliant as is their engineers. it's so good to have clean drinking water all of the time.read more
Had my water treatment service last week and EW Technologies maintained the same level of professionalism that I've... become used to. The technician turned up on time, carried out the service efficiently, explained what he was doing throughout and provided some bits of advice on the running of the system. Would continue to recommend this company.read more
Very unprofessional company so far I have seen who is dealing in UK.Story of line:I had booked water softener with... them as they were cheaper (worst) in the market they took the money and said they will install the softener in nest two week, engineer visited to install the gold softener but he could installed the softener as he said I need to call plumber and get the main supply under the sink then I asked to cancel the order as they were unable to install the softer which is happen on 12/12/2019 and very same day I requested my money back.Still today I haven’t received my money back even they said money will be refunded within 5 working days. So question is:If you have any issue in future they won’t come to solve your problem even they will still your money and try to vanish as most of ppl trust if merchant says in next 5days you will receive money and most of us won’t bother to check account for refund like me. And there they make money. What a genius idea to make money by making false promises to customer. Be careful while dealing with them.read more
Ciaran O Connor
amazing company to deal with,totally professional.i would highly recommend EWT to anyone with water problems.And such... great value.many thanks again.Ciaran..read more
Verry happy with the service today. filter replaced, new drinking tap and valve going to the flush system unblocked... . great job !read more
Good quality of water softeners , great service and very friendly customer service .Highly recommend this product... 👍🏻read more
We had the water softener and filter tap installed this week and are very pleased with quality of the water from the... tap. The EWT engineer was very helpful and had our system installed in just over an hour.read more
TRY CONNECTING WITH EXISTING CUSTOMERS FIRST!
Fourth year EWT customer and still 100% happy with product and service. highly recommend!
High quality of water softeners and filters, great service and friendly customer advisors. Highly recommended!
We are very happy with EWT it was the best decision we made to get your water softener installed. We have it over 5... years and they come every year to service it. The engineer who comes is very efficient friendly & more than happy to answer any questions. In the long run it is a saving as very little cleaning products are now bought, we have no problem in recommending EWT.read more
Brilliant service from ordering through to installation. Tomek installed our system he was fantastic at his job.... Friendly and everything was installed and explained fully. Well done very impressed, the drinking water is so much better. Thank you and well done!read more
I previously wrote a bad review here but I was contacted by a member of staff called Robbie and he couldn't have been... more helpful. he sorted me out right away and answered all of my questions. we have installation booked for next week and can't wait!read more
Jestem bardzo zadowolona z firmy EWT Woda. Serdecznie polecam.
I got the EWT installed few years ago and it was one of the best decisions I ever made.Would highly recommend it to... everyone. No limescale, skin and hair so soft and very little use of shampoo, shower gel, washing powder.....Great! Love itread more
Very good service from EWT over the past 2 years, thanks.
I like EWT because they give a friendly efficient service . I've had their water softener for 3 years now and could not... live without it . The kettle no longer clogs up with limescale , the shower head stays clear, washed clothes are so much softer than before and I haven't had any problems with the hot tank .I couldn't possibly go back to the old hard water days....thank you EWT 🙂🙂🙂read more
Great service .Thank you
Just had ewt water installed by Tomek. He was brilliant, knowledgeable and very friendly😊great job done.
We have been dealing with EWT for two years now and their entire service, from the people we spoke to in the office to... the lads who came to do the service and installation were absolute professionals. After installation they cleaned the kitchen area immaculately and same went for our most recent service. They explained the process really well also. We've noticed a huge difference in our water quality over the last 18 months. Would definitely recommend EWT for systems on the Meath area.read more
I recently had the system installed. So happy I no longer have to worry about my appliances being damaged by limescale.... The guy who installed the system was so pleasant and helpful. I would defintely recommend getting this done especially in hard water areas. Thanks so much EWT.read more
Good water quality, no more lime to worry about with electrical appliances, great follow up service.
Thank you Tomek for installing EWT water softener, he is a pleasure to deal with and he did brilliant work!! Many... thanks Tomek, we would definitely recommend your services!!read more
Natalie Young Graham
Highly recommend Ewt. Have the water softner installed a couple of years now and never any issues. If there is a... problem the call centre staff are fantastic at resolving issues. Emma in the office was fantastic at sorting out a minor issue we had and got an engineer out in less then 24hrs. Fantastic service and customer service. Thanksread more
Completely limescale free
Had installed 2 weeks back, would highly recommend, installer was very pleasant, already noticing the difference with... the water. 👍🏼👍🏼read more
EWT is a really good product and I have been using it since last year. I would definitely recommend it. The... installation done nicely by an engineer and after sales service is very good as well. Thank you EWTread more
Got EWT water filter... it’s amazing & so fresh & clean to drink,,,,thank you so much... I recommend you to family &... friends to get one...read more
had ewt system installed a few weeks ago it was installed quickly and efficiently and I can already see the difference... in water in our home kettle has less and less limescale I would recommend themread more
We got our EWT system installed about 6 weeks ago and the difference is phenomenal! our kettle is no longer caked in... timescale, and the dishwasher leaves dishes and glasses cleaner with far less residue. However, the most significant improvement has to be the shower. my hair and skin feels far better than before. I would definitely recommend EWTread more
Cherian Thomas Irimpan
Hi,It is very easy to order and get EWT water softener system. The technical experts are very helpful. Prompt delivery... and installation . Working as per description. Very happy that I chose EWT for my house. Definitely will recommend to anyone who wants to get rid of lime scale trouble from their house.......read more
customer service apalling. telephoned 7th August to organise service. Said would get text to confirm date. Telephoned... again 28th August as I had heard nothing. was told that order had not gone through but would get text. Telephoned again on 11th September as had heard nothing. I was told that the order had been cancelled as theree were 2 people with the same name!!!! Why they did not contact me to see is beyond me. Just said it was an office error. No apology. Promised that I would get a text offered me Tuesday but every time I have rung I have informed them that Wednesday is my only free day. When I checked my emails layer zi got a request for payment Rang back she told me she had gorgotten to tell me about it. I dont ser why I have to waste time following up. Am not impressed at allread more
I found EWT very straightforward to deal with. When I made initial contact over the phone to discuss installation... everything was very easy from that phone call onwards.read more
Today we got EWT system installed and absolutely loving it instantly. Water tastes nicer than any brand bottled water,... no more scrubbing limescales and many other benefits .Martin himself is extremely professional and thoughtful. System fitted perfectly neat. Best experience of purchasing from sales to installation. Highly recommended .read more
Tracy Craig Westbrook
good service. Has really changed my water so much better
I got the water softener from EWT. The initial installation wsa pretty smooth and neat. I realised later that the... garden source was channeled via the softener resulting in higher usage of the salt. When I reported this, EWT promptly sent their engineer back to fix it. Hence I would recommend this for sure due to brilliant customer/after sale service. 😊read more
Karen Lacey Swift
just had our unit serviced. the guy that came couldn't be nicer. we had a tri flow tap installed by someone else and... it didn't have much presser coming through, he fixed it and now it's working perfectly. couldn't recommended ewt enough.read more
Great service. Easy to book and came dead on time. Only took 45 minutes and we hadn’t had a service done in 6 years.... No problems, pleased with service.read more
Delighted with the service, water softner installed is less than an hour, very clean workers, everything left as it was... found. I do now have lovely clean, and shining shower doors, i would highly recommend EWT.Very HappyColletteread more
When we moved in to our house we couldn't use a shower, washing machine, bearly running taps etc.. EWT did a miraculous... job for everything that has a touch with water treated by it.You wouldn't believe but our washing machine still the same it cleared up after a while along with the shower and taps. I would strongly recommend EWT for anyone who is experiencing water scaling (hard water) difficulties in the household. You will get filtered drinking water as a bonus as well, which keeps you away of buying bottled water.Kind regards Aldas Kargelisread more
Margaret Mc Evoy
Here I am again 3 years after writing my last review and still I cannot recommend this company or their product enough.... This system should be mandatory in every household in the country. The difference it made and is still making in my home is unmistakable from drinking to cooking then there's the personal washing, I use less shampoo less soap due to the clean water. So if anyone is thinking "do I really need this" the answer is YES YES YES you won't regret it I promise 😊😊😊read more
Best thing we ever did was to install a water softener from EWT. Now we have great water for drinking and washing!!... Excellent service from EWT. The technician who has serviced our unit over the past two years is very professional and thorough. He is a great advertisement for EWT!read more
Ashling Nic An Choiligh
Very professional service. From odering over the phone to the installation. After installation everything was explained... about how the system works. I would highly recommend EWT. The water tastes great from the filtered tap and the limescale in the rest of the house water is gone👍🏻read more
Aoife Hackett Britton
Excellent service and prompt arrival of engineer . We have extreme amounts of lime in our water here in Longfield... Clonmel and the EWT water softener is the most efficient softener I have used.read more
all my appliances work perfectly and the annual service is brilliant and gives peace of mind that everything is as it... should beread more
The job was done quicker then I expected, the enginner was very friendly, explained everything perfectly and I am very... happy for result.read more
The ordering process was easy. The engineer was really professional and friendly. He explained everything in detail and... left the place immaculate after the installation.The results have been fantastic. The difference in our water is really noticeable. Cleaning the bathrooms is a really quick task now. Everything in the house is really benefitting from the soft water.I really recommend EWT if you are looking for a water softener.read more
Very fast service, one engineer couldn’t do it, first visit..said connections are too far, but they sent another... engineer ‘etila’ he worked very hard to sort out the connections for us.. very humble and talked very respectfully.. listened to all our concerns and explained the use of system very easilyread more
I found ewt a very professional service,from the person who took the call right through to installation. The softener... and drinking tap were fitted effortlessly and everything was left clean and tidy.read more
Stop turning my hair green 😡😡
Great yearly service no trouble to re-arrange my appointment and service with a simple. Very professional and replaced... the drinking tap no bother. In the 2 years I have used EWT there is no hint of any limescale, I love drinking clean water. Thank you to the team 🤗read more
Very helpful staff from start to finish, with which system to choose for our needs to installation and advice on use.... No more problems with limescale destroying kettles shower and appliances and can drink water from tap and above all enjoy a cup of tea again.read more
Highly recommend EWT, we have our water softener nearly 10 years, great quality after sales service, always... professional and provide best advice whenever any issues arise (which is very rarely!). Highly recommend.read more
High quality water softener and a great aftersales service . I highly recommend this company to my family and friends
Very friendly and easy to deal with on the phone. extremely accommodating when it comes to yearly services and very... efficient in their services. would highly recommendread more
EWT are very professional in all aspects of their company from the receptionist to the engineer who will do anything g... to satisfy you when he or she are servicing your equipment. I have found the engineer very friendly and has time to listen and fix any problems you maybe encountering with you water system. I have and would continue to recommend EWT to my business friends and personal friends as well . Keep up the good work EWT. Evan M CONROY ( Cooney’s/Conroy’s) Bridgetownread more
Have the system since December 2018 and it is amazing. The quality of the water since installation is 100% better. No... bad taste, not limescale.Balbriggan area is well known for the issue with limescale and no more issue.Highly recommended the EWT Water system.Customer service very supportive and easy to order bags of salts.read more
Ive had my filter for 12 years and its worked so well. An engineer comes every year and upgrades any parts that need to... be changed and gives it a full check. Its very cheap and paid monthly. They answer all questions quickly.read more
Gerry Mc Givern
Getting this water system installed was one of the best decisions we made. The super hard water has been transformed... to soft water. This results in soft skin, soft clothesAnd zero lime scale. We also have a separate tap for drinking water. EWT offer great customer serviceread more
on time , no hassle, very neat and tidy. a brilliant installer. knew his job. I would recommend EWT to anyone.... Bridgetread more
I couldn't recommend Ewt enough have a water softener in the past few years no issues ever with it. great product... great serviceread more
I couldn't recommend EWT highly enough. I had to get a filter system for high iron in water. there knowledge and... workmanship was excellent. very friendly staff.id never hesitate to recommend themread more
Denise Rock Morgan
Thank you EWT for my water filter it make drinking water so much better....highly recommended
Difference in water is unreal. No more shower head being block by limescale and service is very good
Great service and very efficient
I have my water softener in a month and I could see the results within days. I highly recommend EWT, from my initial... querying phone call to the installation I found the whole process flawless. Everyone was so knowledgeable with the product that i was put at ease straight away. Gold standard service.read more
Recently we had the EWT system installed. We can notice the diference already. Both the installer and the customer... service staff were very efficient and very helpful. I would definitely recommend their service.read more
Had the Gold series installed with drinking tap Noticed the difference straight away Kids drinking more water now No... more lime scale in kettle Excellent staff and Norman the installer was excellent very efficient Highly recommendread more
Paul M Boyle
Excellent professional service.
Great service - representative who calls to us is very professional and very friendly. Reminder service is great also.... Highly recommended.read more
Service on our water filter this morning. Efficient service and pleasant engineer. After a few problems which were... resolved quickly by Clare I'm happy to recommend this company.read more
Collette Le Paws
I would most definitely recommend EWT to anyone looking to have a water softener fitted I had one done last year our... water in Ashbourne is disgraceful so we found ewt on line we spoke to their representatives who was most helpful to help us choose the right systems that suited our needs Needles to say we have never looked back our water is perfect big changes in my hair and skin from soft water no more lime scale showers perfect as we were paying a fortune changeing our electric shower Drinks tap is just lovely fresh water Best investment I ever made and the company staff are so professional from customers service to the engineers who fit the system 10 star ⭐️ plus I also gifted my daughter so she got the sameread more
Bernard N. Williams
I would highly recommend EWT. I recently booked a scheduled service and then discovered a slight leak from the filter.... I called back up to see if I could be prioritised and received a text to say that they would call out that day. The problem was fully resolved that afternoon. All of the EWT staff were very professional and courteous to deal with. Excellent customer service.read more
Definitely recommend EWT, we've had so many appliances ruined before, but in the first two weeks since our system was... installed, the difference is amazing. EWT were fantastic to deal with, everything was explained in detail, and installed quickly after ordering. Friendly, efficient staff & a super product!!read more
EWT were a very good company do deal with. informative and quick with relevant information. When the engineer came to... install the softener there were a few issues that needed to be ironed out which the engineer was more than happy to help us with and work to what we wanted. They left it clean and tidy. Very pleased, noticing the change already and with the filter on the drinking water tap makes a huge difference.read more
NOT impressed with your customer service! Have tried to contact you since May 1st regarding what looks like a... contamination in our water following our recent annual service - emails (including photos), phone calls & voicemails have gone unanswered...is this really how you treat paying customers?? I'm now buying bottled water as I'm afraid to drink from the tap until I have an answer as to what this discolouration is - kind've defeats the purpose having paid a lot of money to install the system!! To add insult to injury the customer support email address on your website doesn't work - just bounces back..??Not good enough!!read more
Bad service Never dwelt with these types of company in my life
Top quality products. Good customer service, very friendly and efficient.
Quick, clean and neat! All done within 2 hours! Noticing a hug difference already! Fabulous service and top notch job!... Highly recommended, it’s so nice not having limescale over everything anymore!read more
Emma O Neill
amazing service and amazing products 💓💓
I liked the product very much. Easy to install and quality wise. I am impressed.
We pay €850 for the newest water softener, waited good few weeks to be installed, after so many calls and... arrangements.Very, very, very poor customer and "engineer" plumbing service. (yeah they have engineers who are doing the plumbing job "installation" 😂😂😂) THE LIME SCALE NEVER STOPPED BUILDING UP .DO NOT BUY ANYTHING FROM THEM.DO NOT THROW YOUR MONEY IN THE AIR.WE REGRETread more
Extremely bad customer service. No one cares once they took your money. Had this issue from day one and on subsequent... salt orders. Placed an order and paid on 13th February 2019, it’s now 22nd March with no updates and the staffs don’t answer the emails or return voicemails left. Regret going with EWT.read more
Delighted with the job Martin done and Amy was so helpful thanks again can see the difference already
Customer Service - Amy is very helpful! Happy with the quick in response!
Disgusted by your customer service. We had a leak from your plumbing yesterday evening that we found at 11.30pm - after... getting an emergency plumber out at 2am (after sifting loads of water) all he could do was turn off the water. He would need to have dis-connected your filter plumbing to make the changes he felt would sort the situation. I left a message on your voicemail early morning for a call back and recieved no call back. I tried periodically trying to get through and eventually spoke to Michael at 10am. With no further call back despite having a home with no drinking water, water to shower, toilet, etc etc and two young kids. Again i left a message this afternoon and no call back. I finally got through at 4.20pm - again to Michael - to be told the earliest an engineer will come out is Thursday. *whilst your plumbing is leaking and i cannot get anyone else to adjust the issue of your rubber pipe not being appropriate for the rest of the copper piping - according to the emergency plumber* ---- and taking into account that we may invalidate our 20 year warranty with you.Your response has been non existent. Your understanding of the situation disgusting and lacking any empathy.I seriously question how you recieved this company awards and have no issue being hugely vocal about this.read more
I am telling in term of services. On march 2nd i had problem with my water softener and it's May3rd I am still chasing... them to fix it. I am calling nearly every other day. First they booked the time after weeks then someone came to change motherboard, but next morning the softener started beeping again. Then again i asked them to send engineer, they changed something but problem still there. If you ask engineer about problem they say i had been sent to change the part thts it. I have to arrange somebody to be at home in my work hours then the engineer comes outside booked hours. Its been 3 days that i am calling them and i had been told someone will call you back but no-one did.they sent an email about time booking without checking my availability still i arranged someone to attend them but no-one turned up and if you call them they don't even know why no-one came. Pls EWT if you are listening then try to understand that i am also working in usual hours like your staff and cannot arrange someone at home for so many times and on top of it no one turns up. Calling EWT is my daily routine now.read more
Just had our system installed. Had a lovely guy Ludouic fit it for us. Very professional man and extremely helpful... thanks a millionread more
Great sales, however customer service is extremely poor. Left two messages and an e-mail and no-one has returned my... call. Had water softener installed in October and it’s stopped working. Done all the checks on-line. Engineer doesn’t really go through checks with you, just gets you to sign a piece of paper.read more
Roisin Mc Laughlin
Got this installed a week ago. I notice the Difference already. I'm able to finish my cup of tea now, no more lime at... the bottom of my cup, my kettle is absolutely lime free. My drinking water is great. Also my Bathrooms and showers are easier to keep , no more lime on shower doors/heads/taps. Should of got it done sooner. My appliances will last longer and run more efficiently. Thank you.read more
We got our water filter from EWT last year and found them excellent to deal with. We had our yearly service yesterday... and again just top notch. Great company to deal with, I would highly recommend them 👍read more
We got our new water softener from EWT a few weeks ago and have to say the system is brilliant my hair and skin is... softer, our clothes come out of the washing machine so much softer and installation was quick they came out on a day and time frame that suited me I would 100% recommend EWT if you are thinking about getting a water softenerread more
Aleksandrina Dobromir Dobrev
We are so happy with our softner sistem
Cannot reach them by phone - always busy. Customer records keeping is poor - they usually forget to remind you that you... are due for the annual service (I was with them for several years now)The water softener is ok, malfunctioned only once because the serviceman set it up wrongly (good that he came back quickly). Water filter is good. However, these items are very simple and hard to go wrongI will most likely stay with them, but only because I already have their systemread more
Excellent all round - from first all enquiring about the EWT product to post installation. Great customer service and... very good communication before and during appointment. Immediate improvement in quality of water and would recommend to anyone needing similar systemread more
Bartosz Danio Danek
I’m interested to install one of ewt water softeners. Check prices online. I filled the contact form online - guess... what - no contact at all for like a week then I’ve decided to contact with the company myself. I wasn’t sure if the unit will fit in my kitchen booked a survey what costs £50 - got installation approved and I was told I will get a call next day - of course no contact ... contact form submitted on the website once again , numbers of calls made to sales dept and customer services .... I’ve left voicemail few times been over a week right now and I think I will give up with them completely and choose some different company .... need to get my money back somehow...... that may be a challenge.....read more
I have this system in for years and am very happy with it. My bathrooms are so easy to clean now that I have no... limescale and the water from the showers is lovely and soft. I have never had any issues with either the system or the company. Couldn't recommend them enough.read more
Beware. EWT made me and my family drink water from dirty water source for two months by connecting filter system to... wrong pipe. Be careful while choosing a company for water purification. Do not let anyone play with your and your family's health.read more
While the product is great, they don't supply it with any salt so once installed you need to go and purchase. This... isn't advised when you place your order.The communication from the company is poor. They recommend a service plan but then don't respond to the text messages when you request a date.Would I recommend the softener - yes. The company ... not so sure.read more
Love it... i have it for more them 5 years. Every time when i need them they are here.Happy with the product and the... service.read more
Great customer service from this company...very happy!
I have the system for a number of years and it is fantastic. The after sales is outstanding and can't speak highly... enough about about the system.read more
Jodie O Connor
Elizabeth Carolan Doyle
Water was serviced last month Efficient staffRecommend to everyone
We got this system last summer. What a great system no more lime scale anywhere my kettle my showers even my floors are... cleaner. Great service and very economical on salt. Highly recommended to others.read more
Shauna Ni Eochaidh
Claire Rowe Meehan
Staff were very helpfull and friendly! Recommend them to anyone.
Have had a very good experience with EWT. Sales and Installation were smooth and easy.Aftercare has been great and... most importantly not pushy.Would recommend.Amit SE26read more
We have been with EWT for 7 years.made a huge difference to our water,excellent service. Sean Nolan, Tipperary town.
My water softener works fine, but EWT have agreed to replace a constantly leaking filter tap installed by them. The... fault was first reported to them by email on January 23rd, but the earliest an engineer can come is one specific afternoon in the middle of February, when we will not be at home because of a hospital appointment. I am told that because we can't fit in with their schedule, we will have to wait another four weeks until Mid March. Six weeks wait for a service appointment is just not good enough.read more
Excellent company great after sales highly recommend
Had EWT softener for nearly 3 years, no issues. Happy with the soft water. Have referred them to a few friends who have... gone ahead with the installation and are now happy as well.read more
EWT's water softener has changed my life for the better. I wish I had it installed years ago instead of living with... constant limescale build up. One of the best decisions I have ever made!read more
Emma O Neill
Absolute magic can't believe the difference in our home since getting this installed couldn't recommend the customer... service team more such a pleasure to deal with �read more
Had a fault with my Water Softener this morning and called up EWT and Ryan in customer services sorted out an engineer... to visit this afternoon. All fixed and in tip-top order again. Glad I have the service plan in place to make sure it’s working as it should. Well done Ryan and EWT engineer impressed with prompt service.read more
Great customer service from Amy she was a pleasure to deal with. Answered all my questions and made up my mind. Cant... wait to get in the water softener.read more
I purchased gold series water system and have to say the best thing I ever did ..The difference is amazing highly... recommend get this system installedread more
Aislinn Mac Court
We have not yet received our softener, but the service we have received so far has been brilliant! The girl I spoke to... was very good and explained everything to me as I knew we needed a softener but didn't know anything at all about them. �read more
Great service from start to finish. Easy company to deal with. Would recommend to all.
Absolutely delighted with the reverse osmosis system ! From start to finish everything perfect I was spending at... least 30 Euro on water every week No fluoride or chlorine or any gunk . Will be getting the water softener next for the whole house �read more
I had the EWT Water softener installed about three no the ago and regret not doing so earlier. The benefits are... noticed almost immediately. The stainless steel sink does not have the wider patches (water stains). The tub, shower screen and basin still has a shine. The kettle is steadily losing the last bits of timescale deposits. Oh and I love the silky feel in the bath. Only I wish that the salt would last longer. I'd advise any in areas of hard water to invest in a water softener. Thanks EWT.read more
Great system, been in a few years now and couldn’t be without it. Serviced recently and engineer very helpful.... Regular texts reminders to check salt levels are great too.read more
Have our softener in a few years now it is by far the best item ever purchased for the house gone are the scaled up... kettle and shower head or anything else that came into contact with water. Our rads are also hopping off the wall since we had this installed. If anyone is thinking of getting an EWT SOFTENER it is a no brainer Kieranread more
EWT water softener is amazing thing.I like it very much.
I am very happy with EWT water softener. I have fitted drinking water system and 606 gold series water softener.The... engineer was professional and finished the job in couple of hours. The drinking water is testier now. Only the salt bags are heavy. Otherwise all good.read more
It was an amazing experience with EWT from start to finish. They are a well established company and therefore they know... what they are doing. The engineer was very helpful and knowledgeable to advice on better location for instalation and about the use of the unit. Me and my wife are both very happy and can definitely recommend this company to anybody! Drinking water tap that you get as a bonus together with a water softener system is a wonderful addition to your home! No more purchasing the bottled water!!!read more
Great service, really neat and tidy work. Raff is very nice to deal with. Thank you
Seamus Sharkey Kelly
Living in a very hard water area i have to say from the first cup of tea to softer feeling clothes, and no limescale... marks on sinks etc it was a good buy from EWT.And having lovely fresh tasting water from the new drinking tap is an added bonus. Thank you EWT we should have done this long ago.read more
I had the softener installed one month ago. The difference is amazing. No more timescale. Water feels so soft. Would... not like to be without it.read more
Muhammad Kamal Abouhajar
It great jobe, Got fresh nice water and less lime and safe money
Ajith K Thomas
I am ur customer living in roscommon. I had an issue before with the tank. One of ur staff came here for maintenance... and he saw water in the tank where we put salt. When he saw that he told me that there shouldnt be any water in the tank someone might throw water in it. After the maintenance he told there is a bill of €50 which i have to pay.. and i am damn sure we didnt do anything so i didnt pay. I still have one more issue now but still i didnt complaint because of this.. 1*read more
The technician that came and installed the unit was great he even cleaned up his mess after, I noticed a difference... with the water straight away. No more white stains everywhere and the free filter was an extra great bonus. I would and have recommended EWT to friends and neighbors.read more
Just contacted EWT using the LiveChat function and the operator (Amy) was extremely helpful in changing an appointment.... Over the past few years, this is another example of the excellent service that I have experienced with using EWT. That, coupled with a brilliant product, leaves me with a very high opinion of them. Well done and thank you!read more
I have the Water Softener and drinking water filter system installed for nearly a year now in our home. I have to say... that the difference is absolutely incredible. Limescale is basically gone. The sink is so much cleaner, there is no lime scale on it at all. There is no limescale on the taps or shower doors anymore and we spend less time cleaning. I noticed the washing machine, dishwasher and showerhead working better, as before I would have to replace the appliances. I couldn't be happier, everything is still like new. The water tastes better and there is a huge difference in my tea & coffee. My skin and hair is a lot softer after a shower. The service I've received has been outstanding from every member of staff that I've dealt with. The staff are so knowledgeable and helpful. Thank you.read more
Got the water system put in about 4 years ago and the difference is amazing, it cut right back on the limescale, as we... live in a hard water area I am no longer going through appliances at a costly rate. The follow up and the service is fantastic, thoroughly recommend this company.read more
I have been using ewt gold system for couple of months and I can see no limescale. 5* system and service.
I was waiting three weeks for some one to come out to fix my overflowing water softentener, after three weeks it was... fixed but iv been assured for the last two weeks someone from customer service will ring me back about the damage that was done while waiting for it to be fixed but no one hs contacted me and everytime I ring theres no record of my complaint so that i why I am a very unhappy customer at presentread more
Excellent service would recommend to everyone should have got an ewt softener years ago.