Our Promise Our Promise

The Perfect Experience Every Time

  • Protect Your Family's
    Sensitive Skin

    Water Fact: It's been proven that hard water irritates soft, sensitive skin. With EWT Water Softener Systems installed, you can enjoy having naturally moisturised, smooth skin as one of the benefits of living with soft water on a daily basis. Soft water can be particularly beneficial for children and adults with dry skin and skin-sensitive allergies.

  • Leaves Your Bathrooms
    & Floors Sparkling

    Experience hassle-free bathroom cleaning without the need for endless scrubbing. How? When water softeners convert hard water into soft water, dirt and grime washes away easily. EWT Water Softener Systems can reduce household cleaning time by over 50 percent and get you soft water and sparkling clean bathrooms and floors

  • Water Softeners Eliminate
    100% Limescale

    Bring your shower back to life with water softener systems from EWT. Meaning, no more clogged shower heads, no more ugly limescale scum on your shower door - just a perfect invigorating shower experience every time.

  • Save Money On
    Heating Bills

    Save over 20-30 percent with reduced bills on gas, oil and electricity costs when you switch to EWT Water Softeners. Using the EWT Gold Series unit also helps to remove any built up limescale in your home that is already there before installation. So over time you will eliminate 100% limescale from your home

  • Save Time, Money
    and Water

    Independent research on benefits of water softeners has shown that they will pay for them self in a time period of 7 to 8 months. A lifetime of softened water will help you save time, save water and save money, over €600 annually on detergents, heating and household appliances.

Our PromiseOur Promise

Water Softeners – EWT Gold Range Water Softeners
EWT Gold Range of Water Softeners are Guaranteed UK, backed by a 10 year 100% component warranty from UK’s largest water softener company. Our patented IQ Softener Resin – the most advanced water softening resin in the softener industry today, is utilized in our Gold Range water softeners

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"The Perfect Experience Every Time"
EWT
4.6
Based on 231 reviews
Adriana Pereira
Adriana Pereira
06:29 20 Jul 20
Great service, the staff are polite and shows they have knowledge of the products and service offered. As soon as I bought, they contact me immediately and book my installation appointment - Ross is fantastic whit the installation and... explanations.Their water system is really nice,Thank you so much for your attention to your clients.read more
Ramji Chauhan
Ramji Chauhan
07:46 17 Jul 20
I would like to say that the service of EWT was excellent also the engineer who carried out the service was so polite that he had PPE equipment on to ensure that it was safety to myself and others I would recommend them and ensure that I carry on... with my service plan on a yearly basis with them once again thank you EWTread more
Kashi Booluck
Kashi Booluck
12:14 16 Jul 20
Great service and swift installation
N S
N S
19:18 04 Aug 20
Great product, very satisfied
Pallavi Shetty Bagmane
Pallavi Shetty Bagmane
18:01 27 Jul 20
Have been using EWT Water softener since 3 years now. No Limescale anymore! Very happy with the... customer service and the engineers who have come for our installation and annual checks. They have been very efficient and helpful. Had no problems till date. We are happy customers. Thank you EWT!read more
John Ford
John Ford
09:37 18 Jul 20
I had no issues with either the ordering or the installation of my water softener. The telephone... calls I made were answered promptly and dealt with efficiently. The installer did a great job fitting the Softener into a tight space and his plumbing was excellent. Already the water feels better and I am using less cleaning products around the house and in the bathroom. My skin feels softer too. So although its been a short time I would not hesitate to recommend EWT who provide the same service as other companies but at a much more affordable price. I would only add that the installers are not electricians, so they can only use a plug socket and if your going to need the work of an electrician that needs factoring in. However first class service and I am so glad I chose EWT.read more
Mary Fowle
Mary Fowle
17:18 17 Jul 20
I have benefitted from soft water and filtered water for 6 years and have no reservations about my... EWT installation . Annual servicing has been completed promptly. The covid-19 pandemic has not interfered with this year’s servicing - sensitive emails sent and prompt appointment kept with safe distancing from the engineer . Thank you , EWT.read more
RAMJI CHAUHAN
RAMJI CHAUHAN
07:47 17 Jul 20
The service I received from EWT was excellent the staff were extremely polite and had their PPE... equipment on when they carried out the service of the equipment I would recommend this company to anyone who would like to install a water softener equipment.read more
Niraj Jaiswal
Niraj Jaiswal
09:31 09 Jul 20
EWT has amazing customer service, plus the Engineers know exactly what they are doing, very helpful... all the time. Had done a routine yearly servicing recently and would say they are the best. 100% Recommended.read more
Sanjay Thakrar
Sanjay Thakrar
07:38 01 Jul 20
Great customer service ordering salt bags. Easy to order, friendly staff and provided regular... updates throughout.read more
Ed
Ed
08:29 29 Jun 20
I have had the water sifterner for many years now. Was one of the first to install it and got 2... friends to install as well. Recently had issues with the raisin leaking and blocking my tap. They repaired this twice and third time they change the whole system. Can't fault them for trying to fix the problem first. Definitely happy with EWT and will recommend them to anyone. To tell you how good they are, when I reported my issue the third time, their service manager rang me personally and said the best solution he recommends is for my system to be change and they removed the old one and replaced it with a new one. Hopefully the issue is gone now.Thanks EWT, the customer service is second to none.read more
Linda Drewett
Linda Drewett
09:52 26 Jun 20
Very helpful and efficient, thank you. Would not be without my water softener
Nanda kishore Donthineni
Nanda kishore Donthineni
18:06 18 Jun 20
I had EWT water softener installed 4 days back. I live in a very hard water area and since the... installation, I have noticed what a difference it made! Especially with my kids skin where they had skin rash. Now the skin again becoming normal since it installed. I am very happy with the products which included a drinking filter. The engineer was polite and professional, he was happy to answer any questions, installation fees was competitive and worth spending! Thank you EWT!read more
Susan Loke
Susan Loke
08:44 17 Jun 20
I had EWT water softener installed over a month now. I live in a very hard water area and since the... installation, I have noticed what a difference it made! I am very happy with the products which included a drinking filter. The engineer was polite and professional, he was happy to answer any questions, installation fees was competitive and worth spending! Thank you EWT!read more
Vijitha Reddy
Vijitha Reddy
15:32 09 Jun 20
Booking and installation was very quick,we decided on Thursday and by next Monday we had all the... installation completed.. We had a lovely guy called Alex who installed and explained us all the details. The water quality is so good and drinking water taste is another level. Worth every penny and no less performance compare to other costly brands. Customer service is excellent informing us with text messages and alerts. overall very good investment.. If anyone looking is for water softeners, book with them, I bet you won't regret.read more
Mark Littlefield
Mark Littlefield
18:48 30 May 20
Booking and fitting ok. However after confirming the price I was overcharged by nearly £200.... However this was dealt with and the money returned so overall am very pleased with the system and would recommendread more
Rahul Tendulkar
Rahul Tendulkar
15:28 26 May 20
sandeep Balu
sandeep Balu
11:00 12 May 20
i invested in the best and it paid off as i had a skin condition and with the hard water in my area... the lime scale in my new bathroom made it look rubbish. Water softner gold 500 made this better which i Researching the water softner i build my confidence to invest in EWT due to thier excellent CS by Hayley - i bought the top softner and 5 yrs later i still had a John lewis syle of service thank you!!! (remember 2/3 of our body is water so clean up guys the best investment i made).read more
Ankur Anand
Ankur Anand
08:22 02 May 20
Very pleased with EWT softner at home. Have been using it for 3 years with no issues. Customer... service is excellent as well.read more
Kevin Kelleher
Kevin Kelleher
14:09 29 Apr 20
Excellent Customer focus Text Alerts and reminders sent also if experiencing Health issues to let... them know and fully on the ball ,Engineer was polite and courteous and even with this dreaded lockdown due to COVID-19 kept to the guidelines to enable our water softener to be repaired and servicedread more
Ashling Cox
Ashling Cox
09:05 27 Apr 20
Clare Sparshatt
Clare Sparshatt
16:38 24 Apr 20
I've just had the annual service for my EWT water installation. It was very welcome, after the... service the engineer filled up the appliance and carried the rest of the salt through to my garden shed, something I'm not able to do myself. I love the soft water, its a real treat. Thank youread more
Shikha Nitesh Kansal
Shikha Nitesh Kansal
08:48 24 Apr 20
We have been using EWT for last 8 years and never had any issues. Value for money as compared to... others available in the market.read more
Nishil Patel
Nishil Patel
07:20 23 Apr 20
Good softener product and a very professional experience with their engineer. Engineer was well... experienced and friendly. Happy to answer any questions and remained professional in this current climate of Covid-19. Overall, a product we have been pleased with and continued support from customer service.read more
Justin Mathew
Justin Mathew
13:32 22 Apr 20
I just had EWT installed in my property , water quality is excellent feel like coconut water . I... can certainly recommend to all my friends . I did a research on few other water softeners, and can say EWT is the best in terms of value for money, service and warranty .read more
Srivastava Reddy Nalla
Srivastava Reddy Nalla
10:36 12 Apr 20
Installation engineer was patient and placed it at the correct spot. i am one month in the service... and I am already noticing the difference. water tastes definately better and you can notice the difference in clean clothes, after shower. so far so goodread more
Emad Yusuf
Emad Yusuf
14:50 06 Apr 20
I have the water softener and water tap installed for over a month now and it’s great constant... supply of softened water. I can see a massive difference in my water now no more limescale building up. Installation was very quick and efficient, engineer even cleaned up everything after he finished.read more
Viresh Patel
Viresh Patel
08:31 06 Apr 20
Excellent service, fast and effective!
Peter Bird
Peter Bird
09:28 02 Apr 20
I had an issue with my Account and it was resolved quickly by Ryan in EWT. Great Company.
Sunil Kumar
Sunil Kumar
14:03 16 Mar 20
Product works amazingly and staff are friendly and efficient in resolving any queries.
Anand Sangam
Anand Sangam
11:48 28 Feb 20
Sagar Patel
Sagar Patel
11:03 07 Feb 20
EWT water filter are efficient and good, also liked their customer service and annual servicing. It... has been 4 years now and water filter working without any issues.read more
Sue Benford
Sue Benford
12:42 16 Dec 19
Have been with EWT for a few years now and when I called up to say the drinking water tap was... leaking at the base and I have wooden worktops that could be damaged from water they sent an engineer out to change the tap within a few hours! Fabulous service! Thank you for your prompt response!read more
Ryan Godfrey
Ryan Godfrey
15:53 07 Nov 19
Quality Service and Team
Capt. Gagan Lamba
Capt. Gagan Lamba
12:44 29 Oct 19
4 years into our ownership, customer service has been excellent, supporting the service and... maintenance needs of our unit. Special thanks to RG at EWT for the communications over this time.read more
Tony Hughes
Tony Hughes
14:09 22 Oct 19
Again the engineer arrived hours before the estimated time. Job carried out quickly, efficiently... and cleanly, to our complete satisfaction.Thanks EWT for a top class service.read more
sharmila bhowmik
sharmila bhowmik
11:40 19 Oct 19
Edit 18.09.2019 - since my last review I was contacted by EWT and they have since sent an engineer... who have now come and changed the settings in the machine. I have noticed I have soft water all the time now. I am happy with that. . I hope that it continues the same way....had a Harveys trial before installing the EWT water softener mainly as it costed less; but I don't think it is even half as good as the harveys. Harveys has life long warranty.. EWT does not. I find that I do not get soft water all the time and whenever I refill salt it is gone in a week!!! It should last about 3 weeks based on my usage. I called once and asked about it and they were willing to send a engineer down and told me they would charge me for it if it was my mistake!! well their engineer has installated and set the machine I didnot change anything on the machine so I do not know why i should be paying for it!! All in all i regret my decision everyday of changing from Harveys to EWT. I had HARVEYS FOR 3 months trial and it was excellentread more
Nikhil Koranne
Nikhil Koranne
16:49 16 Oct 19
EWT is a really good product and I have been using it since last year. I would definitely recommend... it. The installation done nicely by an engineer and after sales service is very good as well. Thank you EWTread more
David Forde
David Forde
18:49 02 Oct 19
Sonata Bagotyriute
Sonata Bagotyriute
08:02 01 Sep 19
I’m so happy with EWT . It was installed very quickly by very professional and friendly installer... from the company . Since we got installed I see big difference in my house . No more limescale in the kettle , showers, sink and anywhere else . I noriu different in my hair, much softer. Drinking water so much better. Costumer service is great. Definitely recommend it EWT.Sonata Bagotyriūtė Keogh, Enfieldread more
Chris Austin
Chris Austin
05:43 23 Aug 19
Great product, great customer service. Highly recommended EWT.
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