Rewiews

"The Perfect Experience Every Time"
EWT
4.6
Based on 231 reviews
Deeya Tulloo Duchonova
Deeya Tulloo Duchonova
09:40 30 Oct 20
Excellent customer care the technician was very polite n would recommend EwT to everybody
Sheeba Easo
Sheeba Easo
04:05 22 Oct 20
Very happy with EWT water softener and the drinking water filter installed in my house. Excellent customer services and happy with the yearly service from their engineers. Highly recommended water softener system.
Martin Countiy
Martin Countiy
10:01 15 Oct 20
Excellent customer service,I have this system installed over four years now and I should have had it done a long time ago,It’s like having your own well,The water is safe and clean and it beats having to haul bales of water from the supermarket... and taking up storage in your fridge and storage areas,I would really recommend this company they are so professional and spotless clean after work care.read more
Chhiv Taing
Chhiv Taing
17:21 17 Oct 20
Been a customer for several years and pleased to have continued friendly and cost-worthy water... service. Water tastes great and happy overallread more
Subhash Nair
Subhash Nair
17:25 16 Oct 20
Recently installed. Excellent product and service. Water is soo soft now and no limescale what so... ever.read more
Hitesh Jhingan
Hitesh Jhingan
12:55 14 Oct 20
Excellent product and service. Water is soo soft now and no limescale what so ever. Skin and hair... are smooth now and can tell a huge difference. Should have got this installled years ago. Thanks EWTread more
Evelyn Wu
Evelyn Wu
10:38 12 Oct 20
I compared EWT with other products in the market and found it was much cheaper so gave it a go. I... had EWT installed last month and the installation went quickly and smoothly. Got a drink tap installed as well. The water quality and the taste is impressive. Love it!! Hope the customer service in the future would be satisfying as well!read more
pulkit bawa
pulkit bawa
13:47 09 Oct 20
Have a EWT 606 water softener and G5 water installed.EWT Engineer Rolandas was excellent. Great... knowledge of product. Very clean job, extremely impressed. The drinking water taste is awesome.Thanks EWTread more
Tushir Parekh
Tushir Parekh
12:02 09 Oct 20
We have been using EWT water softner since past few years. When we had an extension in the house we... removed water softner and installed a different product as suggested by my builder. I must say that was no where near to the quality and service we had from EWT.I highly recommend EWT Gold Series 606.read more
Sheila Howard
Sheila Howard
12:39 03 Oct 20
Could not have wished for a more competent workman really pleasant. He knew just what had to be... done and carried out the complicated removal and reinstallation of my water softener without too much upheavalWould have no problem in recommending Him or the Companyread more
Ed
Ed
06:43 30 Sep 20
I have had the water softener for many years now. Was one of the first to install it and got 2... friends to install as well. Recently had issues with the raisin leaking and blocking my tap. They repaired this twice and third time they changed the whole system. Can't fault them for trying to fix the problem first. Definitely happy with EWT and will recommend them to anyone. To tell you how good they are, when I reported my issue the third time, their service manager rang me personally and said the best solution he recommends is for my system to be changed and they removed the old one and replaced it with a new one. Hopefully the issue is gone now.Thanks EWT, the customer service is second to none.read more
Michael Toogood
Michael Toogood
07:56 25 Sep 20
We have had an EWT water softener system fitter for 5 years now and can honestly say I would not be... without it.Only problem I have had is contacting the company during this current situation. They are slow to respond to emails and I have found it difficult to phone them.read more
Linda Tippett
Linda Tippett
10:25 24 Sep 20
I recently had a problem and wrote a review concerning this.I am delighted to report that within... a very short space of time, I was contacted by EWT who have out into place steps to resolve the matter so hopefully it will not happen in the future.I have been with EWT for 8 years and have not previously encountered any problems, so given the quick response and resolution, I feel it would now be inappropriate and have deleted my previous review.I feel that I should also add that it is refreshing to see the company takes its reviews very seriously.WELL DONE!read more
Andreea Duta
Andreea Duta
20:21 16 Sep 20
hammad sikander
hammad sikander
20:17 14 Sep 20
Excellent services with very good quality device.Now we do not feel dry after shower and don't feel... need of hand lotion all day along.Ben from EWT helped me a lot and even went beyond call of duty to get my order processed and next day install.Service Engineer was very helpful and explained in detail on functionality.read more
Dalbir Singh
Dalbir Singh
19:55 09 Sep 20
Recently installed a Gold series water softener and a drinking water system.Neat and clean... installation.I am happy with the work that was carried out by the engineer Attila Onodi very professional and knowledgeable.Water tastes amazing.Happy with the product and the service will 100% recommend to family and friends.Thanks EWTread more
Hitesh Mehta
Hitesh Mehta
14:04 28 Aug 20
We had our water softener fitted today and Thanks to Alex B for doing a nice & neat job.
Rashik Patel
Rashik Patel
00:51 27 Aug 20
Bhanu Patel
Bhanu Patel
14:44 26 Aug 20
I had a drinking system and water softener unit installed by Alex B. He was very professional and... helpful. He did a fantastic job.The whole process from calling for information to placing my order was smooth. Ben answered all my questions and was very friendly.I was kept up to date over text and email which was helpful.read more
Pravin Ranpura
Pravin Ranpura
17:54 21 Aug 20
Recently water softer was installed and next day received mail to check if any leak, I reported a... small amount of water leaking and immediately engineers were sent to rectify. Good product and no more lime scale. Fantastic service and knowledgeable engineers. Recommend to all contacts 👌read more
Agnelo Correa
Agnelo Correa
18:41 19 Aug 20
Very professional engineer (Atila Onodi) to service our water purifier. Accurate update via text to... ensure we were aware of the visit time. Hassle free yearly maintenance contract. 👍read more
Ahsen Farid
Ahsen Farid
12:34 07 Aug 20
Excellent service and a brilliant product!
N S
N S
19:18 04 Aug 20
Great product, very satisfied
Pallavi Shetty Bagmane
Pallavi Shetty Bagmane
18:01 27 Jul 20
Have been using EWT Water softener since 3 years now. No Limescale anymore! Very happy with the... customer service and the engineers who have come for our installation and annual checks. They have been very efficient and helpful. Had no problems till date. We are happy customers. Thank you EWT!read more
John Ford
John Ford
09:37 18 Jul 20
I had no issues with either the ordering or the installation of my water softener. The telephone... calls I made were answered promptly and dealt with efficiently. The installer did a great job fitting the Softener into a tight space and his plumbing was excellent. Already the water feels better and I am using less cleaning products around the house and in the bathroom. My skin feels softer too. So although its been a short time I would not hesitate to recommend EWT who provide the same service as other companies but at a much more affordable price. I would only add that the installers are not electricians, so they can only use a plug socket and if your going to need the work of an electrician that needs factoring in. However first class service and I am so glad I chose EWT.read more
Mary Fowle
Mary Fowle
17:18 17 Jul 20
I have benefitted from soft water and filtered water for 6 years and have no reservations about my... EWT installation . Annual servicing has been completed promptly. The covid-19 pandemic has not interfered with this year’s servicing - sensitive emails sent and prompt appointment kept with safe distancing from the engineer . Thank you , EWT.read more
RAMJI CHAUHAN
RAMJI CHAUHAN
07:47 17 Jul 20
The service I received from EWT was excellent the staff were extremely polite and had their PPE... equipment on when they carried out the service of the equipment I would recommend this company to anyone who would like to install a water softener equipment.read more
Niraj Jaiswal
Niraj Jaiswal
09:31 09 Jul 20
EWT has amazing customer service, plus the Engineers know exactly what they are doing, very helpful... all the time. Had done a routine yearly servicing recently and would say they are the best. 100% Recommended.read more
Sanjay Thakrar
Sanjay Thakrar
07:38 01 Jul 20
Great customer service ordering salt bags. Easy to order, friendly staff and provided regular... updates throughout.read more
Linda Drewett
Linda Drewett
09:52 26 Jun 20
Very helpful and efficient, thank you. Would not be without my water softener
Nanda kishore Donthineni
Nanda kishore Donthineni
18:06 18 Jun 20
I had EWT water softener installed 4 days back. I live in a very hard water area and since the... installation, I have noticed what a difference it made! Especially with my kids skin where they had skin rash. Now the skin again becoming normal since it installed. I am very happy with the products which included a drinking filter. The engineer was polite and professional, he was happy to answer any questions, installation fees was competitive and worth spending! Thank you EWT!read more
Susan Loke
Susan Loke
08:44 17 Jun 20
I had EWT water softener installed over a month now. I live in a very hard water area and since the... installation, I have noticed what a difference it made! I am very happy with the products which included a drinking filter. The engineer was polite and professional, he was happy to answer any questions, installation fees was competitive and worth spending!Thank you EWT!read more
Vijitha Reddy
Vijitha Reddy
15:32 09 Jun 20
Booking and installation was very quick,we decided on Thursday and by next Monday we had all the... installation completed.. We had a lovely guy called Alex who installed and explained us all the details. The water quality is so good and drinking water taste is another level. Worth every penny and no less performance compare to other costly brands. Customer service is excellent informing us with text messages and alerts. overall very good investment.. If anyone looking is for water softeners, book with them, I bet you won't regret.read more
Mark Littlefield
Mark Littlefield
18:48 30 May 20
Booking and fitting ok. However after confirming the price I was overcharged by nearly £200.... However this was dealt with and the money returned so overall am very pleased with the system and would recommendread more
Rahul Tendulkar
Rahul Tendulkar
15:28 26 May 20
sandeep Balu
sandeep Balu
11:00 12 May 20
i invested in the best and it paid off as i had a skin condition and with the hard water in my area... the lime scale in my new bathroom made it look rubbish. Water softner gold 500 made this better which i Researching the water softner i build my confidence to invest in EWT due to thier excellent CS by Hayley - i bought the top softner and 5 yrs later i still had a John lewis syle of service thank you!!! (remember 2/3 of our body is water so clean up guys the best investment i made).read more
Ankur Anand
Ankur Anand
08:22 02 May 20
Very pleased with EWT softner at home. Have been using it for 3 years with no issues. Customer... service is excellent as well.read more
Kevin Kelleher
Kevin Kelleher
14:09 29 Apr 20
Excellent Customer focus Text Alerts and reminders sent also if experiencing Health issues to let... them know and fully on the ball ,Engineer was polite and courteous and even with this dreaded lockdown due to COVID-19 kept to the guidelines to enable our water softener to be repaired and servicedread more
Ashling Cox
Ashling Cox
09:05 27 Apr 20
Clare Sparshatt
Clare Sparshatt
16:38 24 Apr 20
I've just had the annual service for my EWT water installation. It was very welcome, after the... service the engineer filled up the appliance and carried the rest of the salt through to my garden shed, something I'm not able to do myself. I love the soft water, its a real treat. Thank youread more
Shikha Nitesh Kansal
Shikha Nitesh Kansal
08:48 24 Apr 20
We have been using EWT for last 8 years and never had any issues. Value for money as compared to... others available in the market.read more
Nishil Patel
Nishil Patel
07:20 23 Apr 20
Good softener product and a very professional experience with their engineer. Engineer was well... experienced and friendly. Happy to answer any questions and remained professional in this current climate of Covid-19. Overall, a product we have been pleased with and continued support from customer service.read more
Justin Mathew
Justin Mathew
13:32 22 Apr 20
I just had EWT installed in my property , water quality is excellent feel like coconut water . I... can certainly recommend to all my friends . I did a research on few other water softeners, and can say EWT is the best in terms of value for money, service and warranty .read more
Srivastava Reddy Nalla
Srivastava Reddy Nalla
10:36 12 Apr 20
Installation engineer was patient and placed it at the correct spot. i am one month in the service... and I am already noticing the difference. water tastes definately better and you can notice the difference in clean clothes, after shower. so far so goodread more
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